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ReadyNAS 214 Slow Transfer Speeds (Over Network and Direct-Connect)
I just purchased a ReadyNAS 214.
I followed the quick start guide: installed two Seagate Ironwolf 3TB hard drives, connected Ethernet and power cable, powered on the unit, and went to http://readycloud.netgear.com.
The unit/GUI asked if I wanted to update to firmware version 6.6.1, so I did, and it completed the update successfully. Nothing else was changed out of the box.
I waited approximately 8 hours for the volume data to finish syncing (i.e. X-RAID is enabled and with two hard drives, it looks like it's configured for RAID 1) and followed these Netgear instructions on setting up a direct-connect configuration.
Whether in direct-connect mode or when the unit is actually connected to my router (I tried this after discovering the slow transfer speeds), my file transfer speeds are approximately 4 Mbps. I don't understand why this transfer speed value is the same whether I've connected the unit directly to a computer or to the router.
What am I missing here? I just completed a factory reset and now I have to wait another 8 hours for the volume data to finish syncing, so I figured I'd ask here before I return the product.
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If you are using Windows file sharing to access the data, you should be seeing ~110 megabytes per second for large file transfers on a wired gigabit ethernet connection.
How are you transfering the data?
Nastester is one easy way to measure SMB performance: http://www.808.dk/?code-csharp-nas-performance
I've connected the unit with a direct connection using these Netgear instructions.
- Used a straight cable to from the unit to my computer NIC's ethernet port
- Used RAIDar to detect the unit
- Configured the unit with the following static IP:
Address. . . . . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Router . . . . . . . . . . . . . . . . . : 192.168.1.1
- Configured my computer's ethernet adapter with the following static IP:
IPv4 Address. . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
Using RAIDar, it successully opens Window Explorer to 192.168.1.100 and I can see all of the default shares.
I'm transferring data using Windows Explorer; grabbed a 1.6GB video file from my computer and copied it to \\192.168.1.100\Videos, looked at the Performance tab in Task Manager and watched "Send" speed detect 4 to 5 Mbps.
EDIT: I tried running a benchmark with Nastester but the transfer speeds were so slow with a direct connection, it would take forever to send a 400 MB file, I cancelled it and didn't let it finish running.
Is there a typo or did you set the same IP address on both NAS and computer?
- So it confirms the issue is network related. Your data volume's performance is OK.
Can you try to change the Ethernet cable maybe (if you used the same one all along)? Can you try with another PC? Or booting a Linux from a USB stick?Changing the cable is reasonable, though we didn't see any errors in the stats.
Do you have access to another PC you can test the speed with?
This is interesting.
Using the same Ethernet cable (we'll refer to this as Ethernet cable #1), I set up a direct connection between the ReadyNAS and an old laptop with a 10/100 NIC (Windows 10 OS). Accessed the unit via Windows Explorer and was getting 11 MB/sec transfer speeds!
Disconnected everything.
Connected the ReadyNAS to my router using the supplied Ethernet cable from Netgear (we'll refer to this as Ethernet cable #2). Used the laptop and accessed the unit via Windows Explorer on an 802.11g Wi-Fi connection and transfer speeds were around 4 Mbps. Connected the laptop to my router using (original) Ethernet cable #1, accessed the unit via Windows Explorer and was getting 11 MB/sec transfer speeds!
Out of curiosity, I used the computer tower (what I've been using prior to these tests), accessed the unit via Windows Explorer on an 802.11n connection and transfer speeds were around 4 Mbps. Used a MacBook Air on an 802.11n connection, accessed the unit via SMB protocol, copied a 70 MB file to the ReadyNAS in about 10 seconds - works out to be about 5 MB/sec. What gives?
Summary
ReadyNAS <Old Ethernet Cable> Direct Connection > Computer Tower (1 Gbps NIC) = 4 Mbit/sec
ReadyNAS <Old Ethernet Cable> Direct Connection > Laptop (100 Mbps NIC) = 11 MB/sec
ReadyNAS <New Ethernet Cable> Router > Laptop (802.11g) = 4 Mbit/sec
ReadyNAS <New Ethernet Cable> Router > Laptop (100 Mbps NIC) = 11 MB/sec
ReadyNAS <Old Ethernet Cable> Router > Computer Tower (802.11n) = 4 Mbit/sec
ReadyNAS <New Ethernet Cable> Router > Computer Tower (802.11n) = 4 Mbit/sec
ReadyNAS <New Ethernet Cable> Router > MacBook Air (802.11n) = 5 MB/sec
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