NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 312 surveillance questions
I'm trying to get some information and clarification on using the Surveillance app for my ReadyNAS 312. I'm looking to adding 2 IP cameras to my home for security purposes and use the NAS for recording.
I've checked to see if the Surveillance Home app was available for the 312 since it comes with a free license, but I could not find it in the apps section (I only found the standard version with the 30 day free trial). I use my 312 for personal home use.
Is the Surveillance Home app with the free camera license available for the 312? I do not mind buying a few license for my 2 cameras, I just need to find out which app I need....and which cameras are best and compatible.
Also, if in the future I need to upgrade to a new Netgear NAS and I purchase some surveillance licenses, will they transfer to the new one?
Thank you for any help!
2 Replies
Replies have been turned off for this discussion
Hi DynamicHispanic,
Welcome to the community.
What firmware are you currently using with the ReadyNAS?
Here is a link for the app:
Current NETGEAR and Partners Apps & Add-ons
Also, I believe it can be requested from our support group should you need to transfer it.
Regards,
Thank you for your response. I have the latest firmware 6.6.1 on my 312. I've been trying to find a way to speak to a rep since the phone support is no longer offered on it and chat support never connects me with an agent. This was my last resort. I'll look for the app from your link and try to contact someone about the request. Thank you again.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
