Forum Discussion

Aspirant

Nov 21, 2016

Solved

ReadyNAS 31200 - new drives, factory reset, Welcome Wizard keeps looping

Hi all, Hoping someone can point me in the right direction; we've got a ReadyNAS 31200 here that's been working well for the past couple of years - recently we had a drive failure and decided to ...

Adding Disks

Installation & Upgrade

mdgm-ntgr
Nov 22, 2016
Your system is now running 6.6.0.

Do you still have the issue on that?

Note that it would be advisable to clear your web browser cache, close your web browser then reopen the web admin page in case there are some browser caching issues.

Geoff_P

Aspirant

Nov 22, 2016

Hi mdgm - apologies for the delay; ok, I will update the firmware to the latest release. I am not in the office today and since I presently cannot gain access to the admin portal I will need to apply the new firmware via USB (unless there's another way to do so while remote to the unit?). Once I've had a chance to do this I will update this post.

Appreciate alll of your help.

Thanks,

Geoff

mdgm-ntgr

NETGEAR Employee Retired

Nov 22, 2016

Your system is now running 6.6.0.

Do you still have the issue on that?

Note that it would be advisable to clear your web browser cache, close your web browser then reopen the web admin page in case there are some browser caching issues.

JennC
NETGEAR Employee Retired
Nov 23, 2016
Hello Geoff_P,

Please post an update to the thread and include if it was resolved. Mark the appropriate post as a solution or post the solution and mark it.

Regards,
mdgm-ntgr
NETGEAR Employee Retired
Nov 24, 2016
Setting up the system worked fine on 6.6.0.
- Geoff_P
  Aspirant
  Nov 24, 2016
  Thanks again mdgm - flashing the firmware resolved the issue and we're working again with the device.
  
  Thanks,
  Geoff