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Forum Discussion
LeeLogan
Jul 14, 2017Aspirant
ReadyNAS 3138 Drives not recognized
I am having an issue with my drives being recognized. I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 da...
- Aug 09, 2017
Just wanted to follow up to let all who responded that my issue is fixed. Looks like I had a corrupted NAS OS. The technician successfully brought back my OS and in turn all of my data that was on the NAS is now accessible. Thanks for all that responded.
jak0lantash
Jul 14, 2017Mentor
LeeLogan wrote:
Any advice would be great. I did not have a support contract and Netgear has closed my ticket and I have passed my 90 day complimentary support.
Imo, they should help you with that issue as you're facing it when booting up the replacement chassis.
LeeLogan wrote:I am having an issue with my drives being recognized.
I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 days)
I contacted Tech Support and gave them logs. They decided that I needed a new chassig so I was sent a new chassis (with RMA).
Did they tell you what they identified as defective?
If you want me to take a look, download the logs from the GUI, look for md127 in dmesg.log and paste an extract here.
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