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ReadyNAS 3138 Drives not recognized
I am having an issue with my drives being recognized. I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 da...
Just wanted to follow up to let all who responded that my issue is fixed. Looks like I had a corrupted NAS OS. The technician successfully brought back my OS and in turn all of my data that was on the NAS is now accessible. Thanks for all that responded.
LeeLogan wrote:
Any advice would be great. I did not have a support contract and Netgear has closed my ticket and I have passed my 90 day complimentary support.
Imo, they should help you with that issue as you're facing it when booting up the replacement chassis.
LeeLogan wrote:I am having an issue with my drives being recognized.
I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 days)
I contacted Tech Support and gave them logs. They decided that I needed a new chassig so I was sent a new chassis (with RMA).
Did they tell you what they identified as defective?
If you want me to take a look, download the logs from the GUI, look for md127 in dmesg.log and paste an extract here.
Here is the output from dmesg that have md127 in them.
[Fri Jun 23 12:15:49 2017] md: md127 stopped.
[Fri Jun 23 12:15:49 2017] md: bind<sdb3>
[Fri Jun 23 12:15:49 2017] md: bind<sdc3>
[Fri Jun 23 12:15:49 2017] md: bind<sdd3>
[Fri Jun 23 12:15:49 2017] md: bind<sda3>
[Fri Jun 23 12:15:49 2017] md/raid:md127: device sda3 operational as raid disk 0
[Fri Jun 23 12:15:49 2017] md/raid:md127: device sdd3 operational as raid disk 3
[Fri Jun 23 12:15:49 2017] md/raid:md127: device sdc3 operational as raid disk 2
[Fri Jun 23 12:15:49 2017] md/raid:md127: device sdb3 operational as raid disk 1
[Fri Jun 23 12:15:49 2017] md/raid:md127: allocated 4362kB
[Fri Jun 23 12:15:49 2017] md/raid:md127: raid level 5 active with 4 out of 4 devices, algorithm 2
[Fri Jun 23 12:15:49 2017] RAID conf printout:
[Fri Jun 23 12:15:49 2017] --- level:5 rd:4 wd:4
[Fri Jun 23 12:15:49 2017] disk 0, o:1, dev:sda3
[Fri Jun 23 12:15:49 2017] disk 1, o:1, dev:sdb3
[Fri Jun 23 12:15:49 2017] disk 2, o:1, dev:sdc3
[Fri Jun 23 12:15:49 2017] disk 3, o:1, dev:sdd3
[Fri Jun 23 12:15:49 2017] md127: detected capacity change from 0 to 11987456360448
Thanks.
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