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Forum Discussion
LeeLogan
Jul 14, 2017Aspirant
ReadyNAS 3138 Drives not recognized
I am having an issue with my drives being recognized. I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 da...
- Aug 09, 2017
Just wanted to follow up to let all who responded that my issue is fixed. Looks like I had a corrupted NAS OS. The technician successfully brought back my OS and in turn all of my data that was on the NAS is now accessible. Thanks for all that responded.
jak0lantash
Jul 17, 2017Mentor
Any mention of md126? BTRFS error?
Your extract looks OK.
Your extract looks OK.
Marty_M
Jul 19, 2017NETGEAR Employee Retired
Hello LeeLogan,
You just receive the replacement I believe you are entitled for support. It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. It shows on your records that you still have support warranty, I suggest contacting support center and can get one of the engineers take a look at it.
Regards,
Marty_M
NETGEAR Community Team
- LeeLoganJul 19, 2017Aspirant
OK, Thanks.
I guess I will have to call them. Tried through the web portal with not much success.
- LeeLoganAug 09, 2017Aspirant
Just wanted to follow up to let all who responded that my issue is fixed. Looks like I had a corrupted NAS OS. The technician successfully brought back my OS and in turn all of my data that was on the NAS is now accessible. Thanks for all that responded.
- Marty_MAug 10, 2017NETGEAR Employee Retired
@LeeLogan,
It is nice to hear that your NAS is now back in business. If the concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution.The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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