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ReadyNAS 3138 Drives not recognized
I am having an issue with my drives being recognized. I recently received a replacemnet RN3138 due to my old chassis being deffective. The old chassis would boot up and work for a few days. (2-7 da...
Just wanted to follow up to let all who responded that my issue is fixed. Looks like I had a corrupted NAS OS. The technician successfully brought back my OS and in turn all of my data that was on the NAS is now accessible. Thanks for all that responded.
Hello LeeLogan,
You just receive the replacement I believe you are entitled for support. It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. It shows on your records that you still have support warranty, I suggest contacting support center and can get one of the engineers take a look at it.
Regards,
Marty_M
NETGEAR Community Team
OK, Thanks.
I guess I will have to call them. Tried through the web portal with not much success.
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