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Forum Discussion
Solved
ReadyNAS 314 -D.O.A.?; Does not go into booting mode?
Hi everyone! I’ve got a ReadyNAS Ultra 2 since 2012, where the setup and usage has been easy so far. Recently I bought a ReadyNAS 314 Diskless and are now having some very hard to understand iss...
Hi @Marc_V,
thank you for posting additional tips and suggestions!
There were two problems:
1 – me (I didn’t press the “reset” button for more than roughly two minutes – trying for about 4,5-5 minutes got me into the “factory default” mode.) But that did only partly solve the problem.
2 – both the new HDR were broken. I took them to the reseller who confirmed this and straight away gave me two new ones. The new HDR’s were tested at the reseller before I left.
I must say I find it very surprising, to say the least, that both two brand new HDR’s were broken out of the box…
Thank you very much for posting and supporting!
Best regards!
rednil
Hi rednil
Have you contacted support or your reseller? Hope everything is okay now.
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Hi @Marc_V,
thank you for posting additional tips and suggestions!
There were two problems:
1 – me (I didn’t press the “reset” button for more than roughly two minutes – trying for about 4,5-5 minutes got me into the “factory default” mode.) But that did only partly solve the problem.
2 – both the new HDR were broken. I took them to the reseller who confirmed this and straight away gave me two new ones. The new HDR’s were tested at the reseller before I left.
I must say I find it very surprising, to say the least, that both two brand new HDR’s were broken out of the box…
Thank you very much for posting and supporting!
Best regards!
rednil
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