NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
alanh-mysight
Aug 02, 2016Tutor
readynas 314 cant access via network places
hi all, i hope someone can help as ive spent a lot of time trying to figure this out and not getting any success basically, in windows > network places, i can see the nas (Mysight-cloud) but when...
- Aug 05, 2016
thanks Stephen, i have now bonded the NIC's using ALB, that's working perfectly now, have access to 192.168.1.245 and \\mysight-cloud\.
it did break the vpn, i told the vpn to use bond0 - didn't work, then told it to use eth0, still didn't work, but then told it to use eth1 and It works,
thanks very much for your help, if its still working in a few days then i know i have definitely cracked it
StephenB
Aug 02, 2016Guru - Experienced User
Can you try running cmd with
net use * /delete
net use t: \\mysight-cloud\data /user:admin nasadminpassword
and let us know what happens? The first command ends any open network sessions (if it prompts you, let it proceed). The second attempts to map the NAS data volume to drive letter t.
Use the real nas admin password of course.
alanh-mysight
Aug 03, 2016Tutor
ive tried this as you suggested as a test, heres the results
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Nic>net use * /delete
There are no entries in the list.
C:\Users\Nic>net use t: \\mysight-cloud\
System error 53 has occurred.
The network path was not found.
C:\Users\Nic>net use t: \\mysight-cloud\ /user:admin password
System error 1244 has occurred.
The operation being requested was not performed because the user has not been au
thenticated.
C:\Users\Nic>net use t: \\mysight-cloud\managers\ /user:admin password
System error 59 has occurred.
An unexpected network error occurred.
the admin account password is different to whats above, but obviously wouldnt be wise to disclose it, lol,
- StephenBAug 03, 2016Guru - Experienced User
alanh-mysight wrote:
ive tried this as you suggested as a test, heres the results
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Nic>net use * /delete
There are no entries in the list.
C:\Users\Nic>net use t: \\mysight-cloud\
System error 53 has occurred.The network path was not found.
C:\Users\Nic>net use t: \\mysight-cloud\ /user:admin password
System error 1244 has occurred.The operation being requested was not performed because the user has not been au
thenticated.
C:\Users\Nic>net use t: \\mysight-cloud\managers\ /user:admin password
System error 59 has occurred.An unexpected network error occurred.
This particular command needs a share as the target, the machine name alone won't work.
You didn't try net use t: \\mysight-cloud\sharename /user:admin password until perhaps the end. Note that the share needs to be a public share, not a home share.
If you never changed the NAS admin password, please try doing that (and use the new password in the command). Perhaps try it with net use t: \\mysight-cloud\data /user:admin password
It is also good to repeat the net use * /delete between attempts.
- alanh-mysightAug 03, 2016Tutor
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Nic>net use * /delete
There are no entries in the list.
C:\Users\Nic>net use t: \\mysight-cloud\mysight /user:admin ****
The command completed successfully.At this point it was mapped as T: in my computer and it worked. i went to network places, double clicked on mysight-cloud, and yay it worked. so i tried network places on the computer next to me, and it got the normal error. but on mysight-cloud on my pc i noticed a share called data to which ive not seen before but i now understand the command to what you was telling me. even tho manages and mysight are both public shares. so i disconnected the drive and tried the command for data as you can see below, but noe joy this time
C:\Users\Nic>net use * /delete
There are no entries in the list.
C:\Users\Nic>net use t: \\mysight-cloud\data /user:admin ****
System error 64 has occurred.The specified network name is no longer available.
C:\Users\Nic>net use * /delete
There are no entries in the list.
C:\Users\Nic>net use t: \\mysight-cloud\mysight /user:admin ****
System error 53 has occurred.The network path was not found.
im about to restart my computer and try again with the "data" command, but what i do really want to happen is any computer on our network can just click on network places and it just works likie it should, wouldnt want to have to do stuff like this on every computer or laptop other staff bring from home. i dont understand why it stopped working in the first place.
thanks for your help, do you think it could be something in the cloud admin ui page thats making this problem, i cant see it being every computer in the office at fault.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!