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tech213's avatar
tech213
Aspirant
Aug 09, 2018
Solved

ReadyNas 314 Failed to query Search Result

I have been trying to turn on FIleSearch for one of the shares on the NAS. It seems to start indexing just fine and eventually it stops tolling me it is indexing but never actually tells me it comple...
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  • JohnCM_S's avatar
    JohnCM_S
    Aug 09, 2018

    Hi tech213,

     

    Welcome to the Community!

     

    You may try first updating the firmware to 6.9.3. If you will still have the same error after the update, please download the NAS system logs and then provide it to us. Please check this link on how you can send the logs.

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Aug 14, 2018

Hi tech213,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

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