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tech213's avatar
tech213
Aspirant
Aug 09, 2018
Solved

ReadyNas 314 Failed to query Search Result

I have been trying to turn on FIleSearch for one of the shares on the NAS. It seems to start indexing just fine and eventually it stops tolling me it is indexing but never actually tells me it comple...
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  • JohnCM_S's avatar
    JohnCM_S
    Aug 09, 2018

    Hi tech213,

     

    Welcome to the Community!

     

    You may try first updating the firmware to 6.9.3. If you will still have the same error after the update, please download the NAS system logs and then provide it to us. Please check this link on how you can send the logs.

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Aug 09, 2018

Hi tech213,

 

Welcome to the Community!

 

You may try first updating the firmware to 6.9.3. If you will still have the same error after the update, please download the NAS system logs and then provide it to us. Please check this link on how you can send the logs.

 

Regards,

tech213's avatar
tech213
Aspirant
Aug 14, 2018

The update seemed  to have worked, thanks

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Aug 14, 2018

    Hi tech213,

     

    Glad that it worked. :)

     

    Regards,

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