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Forum Discussion
crossr1
Jan 29, 2016Aspirant
ReadyNAS 314 (RN314) Randomly Freezes (Lockup) - Kernel Panic #26382361 #26391162
Hello,
VERY FRUSTRATED!!!
Model: RN31400
F/W: 6.4.0
Home Office environment running Windows 7 Desktop, MAC OS X, Android Tablet, 2 x Apple Ipads, Windows 7 Laptop and more
I pur...
mdgm-ntgr
Jan 29, 2016NETGEAR Employee Retired
The warranty is for the original purchaser only.
Looking at the case for the original purchaser it sounds like this unit was returned as DOA with the same problem. You should see if you can return it to the seller and purchase a new unit.
- crossr1Jan 29, 2016Aspirant
You guys must build cheap and unreliable junk!!! Then, when it is returned, rather than fixing it, you sell it back on the market to unsuspecting customers.
With the problems that NETGEAR is having with their FIRMWARE, I am taking my business elsewhere FOREVER!!!!
See ya, wouldn't want to be ya, and I wouldn't want to be employed by ya
- mdgm-ntgrJan 29, 2016NETGEAR Employee Retired
When a unit is returned to a reseller if they choose to resell it that's their decision, not ours.
It is unsual for a unit to be DOA. You would find that a new RN314 unit would work much better.
- crossr1Jan 29, 2016Aspirant
I WILL NEVER PURCHASE AN ITEM FROM A VENDOR THAT DOES NOT STAND BEHIND THEIR PRODUCT!!! IT DOES NOT MATTER WHETHER IT IS OPENBOX OR NOT!!!
The fact of the matter is; If it is a Reliable Product, it don't matter who owns it!!! It will stand the test of time!!!
You guys are a bunch of FOOLS! You think americans are this STUPID!!!
1) NETGEAR Does NOT back their products as stated!
2) Tech support is overseas!!! Overseas Tech Support dont have a CLUE on how to perform proper technical support!!! It's a LOT different in AMERICA!!!
Its only a matter of time! And, I will be laughing all the way!!!
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