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Forum Discussion
ro53ben
Dec 14, 2016Aspirant
ReadyNAS 316 - file system read only? Unusable #27793592
(not sure I logged this under the right RN model code, it's a 6-bay 316 but unable to confirm the code)
I've been running a 316 without fault for many years (I was jaffacake here but only accou...
StephenB
Dec 14, 2016Guru - Experienced User
Looks like your system is mounted read-only - likely it detected a problem.
You probably should contact netgear support. BTW, if you purchased between June 1 2014 and 31 May 2016 then you have lifetime free chat support.
ro53ben
Dec 14, 2016Aspirant
Looks like I purchased in April 2014 - guess that doesn't count?
- ro53benDec 14, 2016Aspirant
Struggling to find any US support at all here, keeps redirecting me to US and to sign-up in dollars.
Anybody know how to contact UK support? Or any ideas how to fix the problem? Everything seems fine, it's just gone read-only without apparent reason.- ro53benDec 14, 2016Aspirant
Looks like, as we thought, my support has expired. Being offered an annual support contract for £159 - is this normal? The US support seemed to have a $49 pay per incident?
Is there no way just to make this volume read/write?
- StephenBDec 14, 2016Guru - Experienced User
You should be able to get per-incident support in the UK also. It's possible someone from Netgear here will ask for the logs, you could wait and see on that.
The other option is to back up all the data, rebuild the NAS and then restore the data from backup. If you don't have current backups, you might want to take care of that.
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