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Forum Discussion
ReadyNAS 316 - file system read only? Unusable #27793592
(not sure I logged this under the right RN model code, it's a 6-bay 316 but unable to confirm the code)
I've been running a 316 without fault for many years (I was jaffacake here but only accou...
Looks like I purchased in April 2014 - guess that doesn't count?
Struggling to find any US support at all here, keeps redirecting me to US and to sign-up in dollars.
Anybody know how to contact UK support? Or any ideas how to fix the problem? Everything seems fine, it's just gone read-only without apparent reason.
Looks like, as we thought, my support has expired. Being offered an annual support contract for £159 - is this normal? The US support seemed to have a $49 pay per incident?
Is there no way just to make this volume read/write?
You should be able to get per-incident support in the UK also. It's possible someone from Netgear here will ask for the logs, you could wait and see on that.
The other option is to back up all the data, rebuild the NAS and then restore the data from backup. If you don't have current backups, you might want to take care of that.
Thanks for the continued response StephenB.
I'm finally home so will take a look if there are any obvious messages on the device display.
Is it worth calling up the boot menu and doing a full disk check? I noticed after last weekend's crash that it didn't appear to do a volume check or resync after reboot which suprised me.
All the really critical data is backed up externally and off-site but there is a certain amount of other data that is backups itself. I image all my home kit to the ReadyNAS each night so I have around 3TB of backup data which isn't backed up. It is the backup of live data which is still live - but if I reset the NAS it leaves me without a backup of all those devices which obviously isn't ideal. I've also got many GBs of ripped media like CDs/DVDs/Blu-ray of which the backup is the original media - would be quite a chore to rip them all to my Plex share again.Biggest challenge is the two iSCSI LUNs which I cannot mount in the read only state. That's locking me out of ~4TB of data, although 2TB of that is old backups.
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