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Forum Discussion
ReadyNAS 3220 Locking up after upgrading to 6.2
Hello Ever since we upgraded to 6.2 our RN3220 will lock up sometime over night when our backups are running. Requiring us to power off and on the device every morning. We were running 6.1.8 before ...
mdgm wrote: That is not tech support mode, but rather Secure Diagnostics mode.
If it was in tech support mode (a boot menu option) you wouldn't be able to access the UI, your data etc.
Secure Diagnostics mode would not be the cause of the lockups.
Can you send a fresh set of logs if you haven't already?
Did you stop readynasd as suggested before the backup jobs ran?
Have you updated to the production 6.2.1 release yet?
Updated to production release 6.2.1 Did not try to stop readynasd will do that tonight
Will send fresh log file.
Here is latest TOP info from when it locked up.
top - 05:21:10 up 20:48, 1 user, load average: 8.53, 4.12, 3.33
Tasks: 179 total, 11 running, 168 sleeping, 0 stopped, 0 zombie
%Cpu(s): 0.2 us, 50.3 sy, 0.0 ni, 24.8 id, 24.7 wa, 0.0 hi, 0.0 si, 0.0 st
KiB Mem: 3938476 total, 3482344 used, 456132 free, 600 buffers
KiB Swap: 5232636 total, 15708 used, 5216928 free, 2364720 cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
612 root 20 0 0 0 0 R 100.1 0.0 4:21.24 kswapd0
5080 root 20 0 0 0 0 R 99.8 0.0 5:36.97 nfsd
3111 KPlatte 20 0 263m 5904 3620 S 0.3 0.1 0:22.02 smbd
27627 root 20 0 28548 1276 880 R 0.3 0.0 0:51.35 top
1 root 20 0 48344 2244 364 S 0.0 0.1 0:01.12 systemd
2 root 20 0 0 0 0 S 0.0 0.0 0:00.19 kthreadd
3 root 20 0 0 0 0 R 0.0 0.0 0:12.45 ksoftirqd/0
6 root rt 0 0 0 0 R 0.0 0.0 0:00.10 migration/0
7 root rt 0 0 0 0 R 0.0 0.0 0:00.10 watchdog/0
8 root rt 0 0 0 0 S 0.0 0.0 0:00.04 migration/1
10 root 20 0 0 0 0 S 0.0 0.0 0:01.30 ksoftirqd/1
11 root 20 0 0 0 0 R 0.0 0.0 0:09.79 kworker/0:1
12 root rt 0 0 0 0 S 0.0 0.0 0:00.09 watchdog/1
13 root rt 0 0 0 0 S 0.0 0.0 0:00.05 migration/2
15 root 20 0 0 0 0 S 0.0 0.0 0:03.01 ksoftirqd/2
16 root rt 0 0 0 0 S 0.0 0.0 0:00.10 watchdog/2
17 root rt 0 0 0 0 R 0.0 0.0 0:00.06 migration/3
19 root 20 0 0 0 0 R 0.0 0.0 0:00.35 ksoftirqd/3
20 root rt 0 0 0 0 R 0.0 0.0 0:00.10 watchdog/3
21 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 khelper
271 root 20 0 0 0 0 S 0.0 0.0 0:00.04 sync_supers
273 root 20 0 0 0 0 S 0.0 0.0 0:00.00 bdi-default
275 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 kblockd
454 root 20 0 0 0 0 S 0.0 0.0 0:00.00 khubd
463 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 md
568 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 rpciod
569 root 20 0 0 0 0 S 0.0 0.0 0:01.03 kworker/1:1
607 root 20 0 0 0 0 S 0.0 0.0 0:00.01 khungtaskd
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