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toshi's avatar
toshi
Aspirant
Jan 06, 2019
Solved

ReadyNas 422 "System Start up " freeze ? The staitc IP address was changed to a dynamic one ???

We have setup ReadyNas 422  last September, it works fine until recently. we setup automatic start up in the morning  and shutdown at night with an email nortification. On 4/1/19, the Readynas shutdown properly, but we did not receive this notification on 5/1/2019 for starting up.  I remotely check the ReadyNAS server 422.  I have found the below.

 

 

 

 

RAIDar recognizes ReadyNAS

 

1) Status : System starting up  (remain all the time, possibly freeze?

2) IP address was changed from the FIX IP 192.168.45.x  to dynamic IP (picked up from DHCP server) 192.168.45.222

3) got a reply from pinging

 

I am very much concerned about this situation, as the fix IP has been changed, and assigned another IP via DHCP server now. ..  I have installed a quite few Readynas servers, but I have never experienced this .

 

Does anybody have this kind of problem ?  Are they any hardware related faulty etc ?  Can we just shut down the ReadyNAS to restart the ReadyNas? But why the fix IP address was changed? 

 

(The ReadyNass 422 is connected with an external hard disk via USB for a backup)

 

I intend to do onsite investigation on Monday as their office is closed now. Any suggestion is appreciate, I would like to prepare as much as I can before onsite.

 

Thanks

Toshi

  • The DHCP address might simply be because the system hasn't fully booted (so the network IP configuration hasn't been applied).

     

    I think you'll need to look at the NAS on site to make more progress.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The DHCP address might simply be because the system hasn't fully booted (so the network IP configuration hasn't been applied).

     

    I think you'll need to look at the NAS on site to make more progress.

    • toshi's avatar
      toshi
      Aspirant

      Thank you for your comment.  I was onsite, and found that Readynas 422 showed "booting" (I think remained this for more than 1 day), I scarily forced to turned off as I had no option. Then the Readynas just started normally as if there was no problem!  

       

      I think you are right, the Readynas failed network initialisation with some reason, then booting the OS from the hard disk.  I have checked the log but no information there, and no hard disk error, no rebuilding mirror image etc.   As you said, the Readynas even did not start any hard disk at all.    I am wondering what would cause this ?  The office was Saturday nobody there..

      It was scarily experience, but at least I learnt the booting order etc. (Network initialisation then physical hard disk booting ...)  Thanks for your assistance.

       

      Toshi

       

       

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        toshi wrote:

        I am wondering what would cause this ?   


        Generally speaking I haven't seen this during normal reboots.  But I have sometimes seen similar behavior when I do the reboot after a firmware update.  

         

        So I do recommend having someone on site whenever you update the firmware.

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