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Forum Discussion
Readynas 424 SSH service not starting (no error)
Hi all, I updated from 6.10.3 -> 6.10.4 today, against my better judgement (I've had issues with updating firmware in the past) and again, I'm having issues, the firmware update screwed with mono, so I had to SSH in to fix it, I got it working and rebooted my NAS, unfortunately more problems arose, at which point I had no SSH access, whenever I try to enable it under "services" it just doesn't do anything, it doesn't turn on, there's no message box, no logs, nothing.
I tried an OS reinstall using the boot option, to no avail, I have a feeling it's something to do with OS storage being full but I've no idea how to clear it, I could telnet in using the Netgear tech support boot option but didn't really know where to go from there
Any help would be greatly appreciated, thank you.
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Are you able to download the log zip file from the web ui?
Hi, yeah, I am, I managed to download the log file, is there somewhere I should upload it? From what I can tell it thinks it's starting fine, and when I try to enable something else it realises it's actually disabled and says so in the log, and as I found out last night, it looks like all services have this issue, not just SSH.
Killerjerick wrote:
Hi, yeah, I am, I managed to download the log file, is there somewhere I should upload it?
You don't want to post the full log zip publicly. You can request that the mods review it for you though. You upload it to a cloud service (dropbox, google drive, etc), and then send them ( JohnCM_S or Marc_V ) a private message (PM) asking them to check it. Includes a download link to the log zip, and a link to this forum thread.
You send a PM using the envelope icon in the upper right of the forum page.
Killerjerick wrote:
I have a feeling it's something to do with OS storage being full
Look in volume.log (in the log zip). Scroll down, and you will find a section like this:
=== df -h === Filesystem Size Used Avail Use% Mounted on udev 10M 4.0K 10M 1% /dev /dev/md0 4.0G 703M 3.0G 19% / tmpfs 1.9G 0 1.9G 0% /dev/shm ...
The /dev/md0 line tells you how full the OS partition is. Generally it is less than 25% full.
Hi all, sorry for being absent for so long, life has been busy, I've still not fixed this issue and it has been 240 days since I last had SSH access to my RN424, this is less than ideal as a number of apps I and others use frequently are needing updates, which is impossible without SSH access... I briefly considered Netgear support, but don't want to shell out the crazy amount they are trying to charge only for them to suggest a factory reset, I need to backup a few pieces of data before doing that and I have 12tb of media that isn't too important but I'd prefer to not have to re upload to the box.
If anyone is aware of a way to just reinstall the OS without affecting the user/apps directory, please let me know.
Thank you
An OS re-install from thew boot menu does exactly that, at least if the apps are written right. Just be careful not to accidently do a Factory Default, which will want to wipe your data.
As a precaution, you can save the NAS configuration. In that zip file will be all the .conf files so you can compare them against the post-reinstall versions if something seems to have broken.
Hmm, then we have a problem because I'm sure I did exactly that before, nonetheless, I'll try it again, thank you.
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