Forum Discussion

Aspirant

Jan 18, 2021

Readynas 424 SSH service not starting (no error)

Hi all, I updated from 6.10.3 -> 6.10.4 today, against my better judgement (I've had issues with updating firmware in the past) and again, I'm having issues, the firmware update screwed with mono, so...

Killerjerick

Aspirant

Sep 15, 2021

Hi all, sorry for being absent for so long, life has been busy, I've still not fixed this issue and it has been 240 days since I last had SSH access to my RN424, this is less than ideal as a number of apps I and others use frequently are needing updates, which is impossible without SSH access... I briefly considered Netgear support, but don't want to shell out the crazy amount they are trying to charge only for them to suggest a factory reset, I need to backup a few pieces of data before doing that and I have 12tb of media that isn't too important but I'd prefer to not have to re upload to the box.

If anyone is aware of a way to just reinstall the OS without affecting the user/apps directory, please let me know.

Thank you

Sandshark

Sensei - Experienced User

Sep 15, 2021

An OS re-install from thew boot menu does exactly that, at least if the apps are written right. Just be careful not to accidently do a Factory Default, which will want to wipe your data.

As a precaution, you can save the NAS configuration. In that zip file will be all the .conf files so you can compare them against the post-reinstall versions if something seems to have broken.

Killerjerick
Aspirant
Sep 15, 2021
Hmm, then we have a problem because I'm sure I did exactly that before, nonetheless, I'll try it again, thank you.
- Killerjerick
  Aspirant
  Sep 15, 2021
  Yes indeed, an OS Re-install did NOT fix the issue, honestly no idea what is wrong with this thing, if I end up getting it working again, I'll be backing up daily, I didn't realise something could cause non-functionality like this.
  - mdgm
    Virtuoso
    Sep 15, 2021
    An OS Re-install extracts the OS over the top of the existing installation and resets some settings and fixes some other common issues. It's not designed to handle problems that relate to things that a user may have done using SSH though.