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mediasurfer's avatar
Apr 29, 2019
Solved

Readynas 516 stuck at 92% boot

I have Readynas 516 with 6 x 4TB drives. This morning I was propmpted to update the firmare but after reboot it only got to 99%.

I eventully trired a a cuple of reboots and finally I have tried a hard rebbot but it only gets to 92%.  There is plenty of capacity I have only used about 25% of the available disk space

Nothing is backed up so I am desperate for resolution. I dont know how to raise a case. Chat is not available. I have purchased a GearHead UK - Networking Support for Home Products, but I have no idea how to take this forward

Please help

  • Gearhead support was a success. With a combination of chat, telephone calls and remote access my NAS has been fixed remotely.

    I was quite impressed with what can be done remotely but a bit of a wake-up call for me. I didn’t loose any data but I am now actively looking for a back-up solution.

     

    LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?

     

     

     

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I don't think gearhead will work for this.  But you can certainly access paid support via my.netgear.com.

    • mediasurfer's avatar
      mediasurfer
      Tutor

      Gearhead support was a success. With a combination of chat, telephone calls and remote access my NAS has been fixed remotely.

      I was quite impressed with what can be done remotely but a bit of a wake-up call for me. I didn’t loose any data but I am now actively looking for a back-up solution.

       

      LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?

       

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        mediasurfer wrote:

         

        LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?

         


        I have no experience with it.  But you could get an RN214 with 2x10TB Jbod for somewhat less, and you'd have two bays for expansion.  I use secondary NAS for backup (making sure I install new software on the backup NAS first, and wait a few days after that before putting it on the primary).  

         

        I also use Crashplan backup for disaster recovery.  That runs on a PC that has the primary NAS volume mapped to a drive letter.

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