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Forum Discussion
mediasurfer
Apr 29, 2019Tutor
Readynas 516 stuck at 92% boot
I have Readynas 516 with 6 x 4TB drives. This morning I was propmpted to update the firmare but after reboot it only got to 99%.
I eventully trired a a cuple of reboots and finally I have tried a hard rebbot but it only gets to 92%. There is plenty of capacity I have only used about 25% of the available disk space
Nothing is backed up so I am desperate for resolution. I dont know how to raise a case. Chat is not available. I have purchased a GearHead UK - Networking Support for Home Products, but I have no idea how to take this forward
Please help
Gearhead support was a success. With a combination of chat, telephone calls and remote access my NAS has been fixed remotely.
I was quite impressed with what can be done remotely but a bit of a wake-up call for me. I didn’t loose any data but I am now actively looking for a back-up solution.
LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?
6 Replies
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- StephenBGuru - Experienced User
I don't think gearhead will work for this. But you can certainly access paid support via my.netgear.com.
Gearhead support was a success. With a combination of chat, telephone calls and remote access my NAS has been fixed remotely.
I was quite impressed with what can be done remotely but a bit of a wake-up call for me. I didn’t loose any data but I am now actively looking for a back-up solution.
LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?
- StephenBGuru - Experienced User
mediasurfer wrote:
LaCie STGB20000400 20 TB (2 x 10 TB) 2big Dock Is on my shortlist, anybody got any other thoughts?
I have no experience with it. But you could get an RN214 with 2x10TB Jbod for somewhat less, and you'd have two bays for expansion. I use secondary NAS for backup (making sure I install new software on the backup NAS first, and wait a few days after that before putting it on the primary).
I also use Crashplan backup for disaster recovery. That runs on a PC that has the primary NAS volume mapped to a drive letter.
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