Forum Discussion

Apprentice

Sep 08, 2015

ReadyNAS 516 with EDA500 Expansion unit issue when started from timer.

Hi, When the ReadyNAS 516 and EDA500 is automatically started from a set timer sometimes but not always, the follow messages are output and the share on the EDA500 is unavailable: Disk in channe...

Booting

EDA500

JennC

NETGEAR Employee Retired

Sep 11, 2015

Hello kevcompton,

The RESYNC to ONLINE messages I believe is normal.

Since you mentioned there is/are share/s that is unavailable, does this mean you have multiple volumes? What's the RAID level?

Regards,

kevcompton
Apprentice
Sep 12, 2015
Hi,

Thanks for responding, i've added screen shots of when EDA1 is successful mounted. When not, the eda1 volume is shown in red and the only option from that screen is to format the drives. As I said, a reboot fixes this. Since posting, I have had 1 occasion where the eda1 volume is unavailable after a manual boot.

Also, I only get the RESYNC to ONLINE messages when there is an issue.

Hope you can help.

Will add a screen shot when it fails again if that helps.

Regards,
Kevin.
- mdgm-ntgr
  NETGEAR Employee Retired
  Sep 13, 2015
  Which firmware are you running?
- JennC
  NETGEAR Employee Retired
  Sep 15, 2015
  Hello kevcompton,
  
  I checked your profile and found that you have several legacy ReadyNAS units. This ReadyNAS 516 is not yet registered, this should have free support.
  
  I think your case is for L3 escalation, please contact support center.
  
  Regards,
  - kevcompton
    Apprentice
    Sep 16, 2015
    Thanks.
    
    I recently updated the firmware to the latest beta and the issue hasn't happened again.
    If it does, I will contact support.