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Forum Discussion
ReadyNAS 516 with EDA500 Expansion unit issue when started from timer.
Hi, When the ReadyNAS 516 and EDA500 is automatically started from a set timer sometimes but not always, the follow messages are output and the share on the EDA500 is unavailable: Disk in channe...
This error happened today from a manual start, see screen shot. I have saved the logs but can't see a way of uploading them here.
kevcompton wrote:
...I have saved the logs but can't see a way of uploading them here...
You don't. You can email logs to Netgear if you have a support case (or if a Netgear person here is interested). mdgm has the details in his signature links.
Thanks. Do you suggest that I should open a support case for this then?
kevcompton wrote:
Thanks. Do you suggest that I should open a support case for this then?
If this was purchased after June 1 2014 then you should have free lifetime chat support for this NAS, so I would open a case on this.
Netgear folks engaged here (mdgm, jennc, etc) might also be interested in the logs.
A good way to proceed is open the case, post the case number on this thread, and then email the logs. Perhaps include a link to this thread in the email.
Then Netgear will be able to tie the case to this thread.
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