ReadyNas 526x - Cannot access and re map drive

Question

Hi - Can someone help.I have a changed physical address and a new internet service provider. I am unable to access and/or map the network drive for the Nas device.&nbsp;Deleted the previously mapped drive and tried to re map. Will not identify. Can not map and cannot configure or set up via RAIDar.&nbsp;RAIDar does show the device with the correct Model, Name, Serial, Firmware,IP Address, and Drives.&nbsp;"Authentication Required"put user and password and a Message pops up:&nbsp;"Your NETGEAR storage is not accessible from this computer. Check your network settings."Please assist.&nbsp;

StephenB · Answer

TrentSherman&nbsp;wrote:
&nbsp;
"Your NETGEAR storage is not accessible from this computer. Check your network settings."
&nbsp;

Did the RN526 have a static IP address assigned?&nbsp;
&nbsp;
If so, is the IP address still in your router's subnet?

TrentSherman · Answer

Hi Stephen,&nbsp;Yes I believe so, 192.198.1.2.RAIDar does recognize this as well.&nbsp;&nbsp;

StephenB · Answer

TrentSherman&nbsp;wrote:
192.198.1.2.
&nbsp;

Did you mean 192.168.1.2?
&nbsp;
And your PC is assigned a 192.168.1.x address?
&nbsp;
Or is it using assigned a 0.x address?

TrentSherman · Answer

Yes, apologies.192.168.1.2What is odd, I cannot open and control the RN via RAIDar. I can see it but I cannot access/open it to config. Is there a roundabout way to view the IP?

Sandshark · Answer

Before anyone can help you, you need to answer&nbsp;StephenB's other question:&nbsp;"And your PC is assigned a 192.168.1.x address?"&nbsp;You can find out the IP of your PC using the methods listed here:&nbsp;https://support.microsoft.com/en-us/windows/find-your-ip-address-in-windows-f21a9bbc-c582-55cd-35e0-73431160a1b9.&nbsp;Chances are, it's not, being either a 192.168.0.x or 10.x.x.x, and that is your problem.&nbsp; All devices must be in the same sub-net to connect to each other.&nbsp; Assigning a static IP is a bad idea precisely because of what just happened to you.&nbsp; It is much better to reserve an IP address for the NAS in your router.&nbsp;If I am correct, then you have a few options:&nbsp;Temporarily assign a static IP to your PC that's also in the 192.168.1.x range (see https://support.microsoft.com/en-us/windows/change-tcp-ip-settings-bd0a07af-15f5-cd6a-363f-ca2b6f391ace).&nbsp; Then when you can get into the GUI, change from static IP to DHCP and re-start the NAS.&nbsp; Then don't forget to revert back to DHCP on your PC.&nbsp; Perform an OS re-install on the NAS (NOT a factory default).&nbsp; That will also change the IP selection to DHCP but will not harm your data (but accidently doing a factory default instead will).&nbsp; Go into the router interface and change it's subnet to 192.168.1.x (often shown as 192.168.1.0/24 or 192.168.1.0 with a network mask of 255.255.255.0).&nbsp; You may or may not have to re-start the router and devices connected to it.After you have done this, then go into the router interface and reserve an IP address for your NAS and again re-start the NAS.&nbsp; If you want to assign an address that's already taken, you'll have to turn the other device off or disconnect it from the network before you can.&nbsp; Turning it off is better so there is no possibility of conflict when you re-connect it.&nbsp;If your PC already has an IP in the 192.168.1.x range, then you have a different issue.&nbsp; I doubt that's the case, but if it is, come back with more details and we'll try again.

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ReadyNas 526x - Cannot access and re map drive

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