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Forum Discussion
TrentSherman
Apr 25, 2024Aspirant
ReadyNas 526x - Cannot access and re map drive
Hi - Can someone help. I have a changed physical address and a new internet service provider. I am unable to access and/or map the network drive for the Nas device. Deleted the previously mapped d...
TrentSherman
Apr 26, 2024Aspirant
Thank you, just learning here.
I believe this is the IP info you are requesting.
StephenB
Apr 26, 2024Guru - Experienced User
TrentSherman wrote:
I believe this is the IP info you are requesting.
Yes. So the PC IP address is 10.0.0.83. The way the addresses work is that the PC can connect to any local device using a 10.0.0.x address (so any address in between 10.0.0.1 and 10.0.0.254).
But your NAS IP address is 192.168.1.2 - which is not in the correct range. This happened because at some point in the past you set the NAS to use a static (fixed) IP address of 192.168.1.2. And that address is not compatible with your new router settings.
As Sandshark says, you have two fairly easy ways to fix this.
One is to go into your router settings, and change the LAN internet addresses to 192.168.1.x instead of 10.0.0.x. After you do that, you will probably need to reboot the PC and any other devices you have connected to the router. Then you will be able to access the NAS. The first thing you should do at that point is change the NAS network setting to use DHCP.
The second way is to do an OS reinstall from the front panel. See pages 137-138 here for instructions:
That will do a couple of things, including
- change the network configuration to use DHCP
- change the admin password to password
- disable volume quota (which you can re-enable on the volume settings wheel).
After you regain access, you can then go back into your router settings and tell the router to always give the NAS the same IP address. Some routers call that "IP reservation", others call it "Mac reservation", or even "AARP binding". If you can tell us the router manufacturer and model, we can probably find the user guide which would allow us to give more more specific steps.
The benefit of assigning the IP address in the router is that it will prevent your issue from happening again the next time you change to a new router.
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