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ReadyNas 526X "Data: dead"?
ReadyNAS 526x
Firmware: 6.9.4 Hotfix 1 (will update to latest version once all this is sorted, or I'm happily convinced I'm not going to have to do a factory default.
6 drives, all WD Reds, in X-...
Wow... So I finally got ahold of tech support, and Rene with tech support got the issue sorted out.
They actually discovered another issue with the unit.. here's the full info:
"There was some disputes on the superblock of /dev/sda so we adjusted it to sync with the other working drives. However /dev/sdb has not synced fully so I suggested to remove it from the array. Try to format /dev/sdb and hotplug it to the unit to sync again properly. Once you sync the new formatted drive, the array will be complete again and should not be degraded anymore."
Holy. Cow. My weekend is saved.
Now, then... to start this backup, before I issue a resync. :)
Update to this... while backing up data off of this device.. THIS has now happened:
| May 25, 2019 10:00:47 PM |
|
Volume: Volume data health changed from Dead to Redundant. |
| May 25, 2019 08:11:09 PM |
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Volume: Volume data is resynced. |
| May 25, 2019 08:09:36 PM |
|
Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE. |
| May 25, 2019 08:09:15 PM |
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Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED. |
| May 25, 2019 08:08:54 PM |
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Volume: Volume data health changed from Degraded to Dead. |
(see attached image) Not exactly sure what's going on, now... oO It appears to have created another volume, with a smaller size... ???
To coin a phrase... there's 3 letter.. a letter W... a letter T... and a letter F.....
...
and now after rebooting the device, I'm getting 3 'data' volumes, and it's telling me to remove all of the drives.
*sigh* dunno what happened here, but wife and daughter are ready to kill me.
- In reference, the final post of this thread details nearly identically what's happened, here. Running WDs Data Lifeguard scans on the drives, right now. So far, nothing showing up.
Hi Shadowlore
It seems there are issues with the RAID configuration or with the disks that failed but I would recommend contacting NETGEAR Support so they can properly assist you with fixing the RAID. Please note though that in the event Data recovery is needed, there would be a separate charge. Also, if you are out of warranty you may have to purchase a Support contract like a Pay-per-incident contract would do ($75).
You can contact them through my.netgear.com by creating an online case.
HTH
Regards
Yeah, already looking into that route, as well as a few others.
If the drives had come back as bad, via WD, then I'd at least understand it... but the part about it I don't really get, is that the data was mostly intact (thumbnail files were reporting as bad...) so I was able to copy MOST of the data off.
Powered up another ReadyNAS unit, to start a 10Gb Backup, but wanted to move the device to a different UPS, just in case. (got some storms rolling in), and after the reboot, it seems to have forgotten it's volumes, even when I've tried to mount them in read-only.
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