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Forum Discussion
moegrease
Nov 27, 2014Aspirant
ReadyNas 6.2 (NAS locks up entirely)
EDIT BY MODERATOR: Please see the post at the end of the thread: http://www.readynas.com/forum/viewtopic.php?p=456217#p456217 I guess i am not the only one this is happening to! everything worked ...
mdgm-ntgr
Nov 27, 2014NETGEAR Employee Retired
Split your post from http://www.readynas.com/forum/viewtopic.php?f=154&t=78534 to make it easier to follow.
When your root volume was 99% full it is possible that some of your configuration may have been corrupted or a range of other problems. Only in rare cases would a root volume get full.
Updating a system with a root volume that volume is very full is not advisable. Space needs to be freed up on the root volume before updating the firmware.
The 104 is a device targeted at the home user. (we would recommend the 300 series and above for business use. The 314 comes with lifetime chat support). We provide a free basic diagnosis check to confirm a hardware issue with the chassis so we can authorise an RMA where that is needed. However all you have said would lead me to believe there is a software issue not a hardware one.
When users don't want to purchase an support contract to diagnose software issues, backing up data and doing a factory reset and restoring from backup can be a good solution.
When your root volume was 99% full it is possible that some of your configuration may have been corrupted or a range of other problems. Only in rare cases would a root volume get full.
Updating a system with a root volume that volume is very full is not advisable. Space needs to be freed up on the root volume before updating the firmware.
The 104 is a device targeted at the home user. (we would recommend the 300 series and above for business use. The 314 comes with lifetime chat support). We provide a free basic diagnosis check to confirm a hardware issue with the chassis so we can authorise an RMA where that is needed. However all you have said would lead me to believe there is a software issue not a hardware one.
When users don't want to purchase an support contract to diagnose software issues, backing up data and doing a factory reset and restoring from backup can be a good solution.
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