EDIT BY MODERATOR: Please see the post at the end of the thread: http://www.readynas.com/forum/viewtopic.php?p=456217#p456217I guess i am not the only one this is happening to!everything worked fine for 6.1.9 (except for my root at 99% problem last month)once I updated, I transferred aprox 2 gigs of information it locks up every timeall apps are working fine.as a business owner i have come to the conclusion (with the amount of problems i have been having) ReadyNas is not meant for a reliable means of backing up seems majority of the fixes are "back everything up and factory reset!" I think that answer is as good as telling someone with computer problems to hit there computer a few times and see if it works.now i have gone to support many times yes they are quite helpful but only within 90 days of purchase of the unit! then they insist that i pay for a extension of that support.... i have 3 IBM servers and when there hardware fails (one little problem with a driver one year later) they back up the reseller in making sure my system is back up and running within 48 hours (no they are not leased or have a protection plan) If it wasent for the guys in the forums i would have beaten the system with a bat (please see Office space the movie)... sorry for the rant just truly frustrated with the system :evil:

Hello, I wanted to post the exact same issue... My RN104 worked fine in 6.1.9 and since 6.2.x, it become unreachable ramdomly (frequently) in all way, ping, ssh, raidar, window explorer, web interface..Like moegrease my "90days" is over. It's hallucinating that Netgear forces people to pay to solve issue of their fault... What this maj bring up to do this bug ?I tryed two time os reinstal, the bug is still here. I can't afford to transfer all my data to an other media to factory reset the readynas just as nas Netgear has updated it..Anybody have a way to solve this insupportable issue ?

My boss has instructed me to throw the RN104 in a dumpstersee ya wouldn't want to be ya

Split your post from http://www.readynas.com/forum/viewtopic.php?f=154&t=78534 to make it easier to follow.When your root volume was 99% full it is possible that some of your configuration may have been corrupted or a range of other problems. Only in rare cases would a root volume get full.Updating a system with a root volume that volume is very full is not advisable. Space needs to be freed up on the root volume before updating the firmware.The 104 is a device targeted at the home user. (we would recommend the 300 series and above for business use. The 314 comes with lifetime chat support). We provide a free basic diagnosis check to confirm a hardware issue with the chassis so we can authorise an RMA where that is needed. However all you have said would lead me to believe there is a software issue not a hardware one.When users don't want to purchase an support contract to diagnose software issues, backing up data and doing a factory reset and restoring from backup can be a good solution.

MDGM sorry for the confusing post! i should have clarified that the root situation was cleared up last month by a factory default, but now i have the problem of the ReadyNas now upgraded to 6.2.0 and locking up after a bit of information passes through it! and you are correct it may be a software issue or a issue with the NIC cards but i have no clue! I will keep in mind the 300 series when it is time to upgrade!

Removed your apps, deleted snapshots and disabled CoW on your shares. Doesn't affect existing files, but new files created won't have CoW.Would suggest turning off snapshots on shares you don't need them on. Also check to see that Bitrot protection and CoW are disabled in the UI.

ReadyNas 6.2 (NAS locks up entirely)

327 Replies

Replies have been turned off for this discussion

af8
Guide
Dec 31, 2014
My drives are only 10-15% full. I use them for digital photo storage and I have only noticed it happening when I've been post-processing images in Adobe Lightroom, so in reality I will have read the image from the drive, worked on it for 5-10 mins and then tried to save a new copy back, and this is when Lightroom hangs due to the drive having gone offline. When I press the power button to the display remains blank and the drive unresponsive. The only way to overcome this is a 'hard' power down by removing the power cable which is not good. I'm trying to think when it started but can't put an exact date on it other than probably within the last 2 weeks and I keep the firmware reasonably up to date. In the end I've carried out a full re-install of 6.2.2 yesterday in case it was a glitch in the update process at some point and will monitor but it's intermittent and unpredictable. Disk spin down is disabled.
chri6020
Aspirant
Dec 31, 2014
Got a similar issue. Here my details: http://www.readynas.com/forum/viewtopic.php?f=65&t=79299
jaffacake
Tutor
Dec 31, 2014
Mine is not linked to inactivity, was moving data when it occurred, so fairly busy on the I/O.
Rify
Tutor
Dec 31, 2014
Rify wrote:
The bug appears when we access to the NAS after a period of inactivity (dont know how many time..). If the NAS is occupied continuously, it works normally..

To be more precise, this appears not directly after the NAS "wake up" but 20-30sec after. While theses 20-30sec the nas is working well
StephenB
Guru - Experienced User
Dec 31, 2014
Is disk spindown enabled?
Rify
Tutor
Dec 31, 2014
No, it's not activate
Rify
Tutor
Dec 31, 2014
Rify wrote:
No, it's not activated
af8
Guide
Dec 31, 2014
Having read Chri6020's thread above there may be something in what he suggests about memory leak and swap files as I tend to experience this after a few hours of photo editing where it regularly reads and writes large (~40Mb) image files and therefore there is some logic to it being related to a swap file 'silting up'.
StephenB
Guru - Experienced User
Dec 31, 2014
My RN102 is running 6.2.2 and is used pretty much exclusively for rsync backup, though it does have plex, itunes server, and readycloud enabled.

free -m reports no swap space usage, and uptime says the system has been running 7 days.

I can try some test transfers, and see if anything changes. But if it is a memory leak (which is plausible) it is likely related to specific services. Are you using CIFS/Samba for your file transfers?
jaffacake
Tutor
Dec 31, 2014
The 102 doesn't support RAID5, though, right? No parity in a mirror, so very different set-up despite same OS.

Forum Discussion

ReadyNas 6.2 (NAS locks up entirely)

327 Replies

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