EDIT BY MODERATOR: Please see the post at the end of the thread: http://www.readynas.com/forum/viewtopic.php?p=456217#p456217I guess i am not the only one this is happening to!everything worked fine for 6.1.9 (except for my root at 99% problem last month)once I updated, I transferred aprox 2 gigs of information it locks up every timeall apps are working fine.as a business owner i have come to the conclusion (with the amount of problems i have been having) ReadyNas is not meant for a reliable means of backing up seems majority of the fixes are "back everything up and factory reset!" I think that answer is as good as telling someone with computer problems to hit there computer a few times and see if it works.now i have gone to support many times yes they are quite helpful but only within 90 days of purchase of the unit! then they insist that i pay for a extension of that support.... i have 3 IBM servers and when there hardware fails (one little problem with a driver one year later) they back up the reseller in making sure my system is back up and running within 48 hours (no they are not leased or have a protection plan) If it wasent for the guys in the forums i would have beaten the system with a bat (please see Office space the movie)... sorry for the rant just truly frustrated with the system :evil:

Hello, I wanted to post the exact same issue... My RN104 worked fine in 6.1.9 and since 6.2.x, it become unreachable ramdomly (frequently) in all way, ping, ssh, raidar, window explorer, web interface..Like moegrease my "90days" is over. It's hallucinating that Netgear forces people to pay to solve issue of their fault... What this maj bring up to do this bug ?I tryed two time os reinstal, the bug is still here. I can't afford to transfer all my data to an other media to factory reset the readynas just as nas Netgear has updated it..Anybody have a way to solve this insupportable issue ?

My boss has instructed me to throw the RN104 in a dumpstersee ya wouldn't want to be ya

Split your post from http://www.readynas.com/forum/viewtopic.php?f=154&t=78534 to make it easier to follow.When your root volume was 99% full it is possible that some of your configuration may have been corrupted or a range of other problems. Only in rare cases would a root volume get full.Updating a system with a root volume that volume is very full is not advisable. Space needs to be freed up on the root volume before updating the firmware.The 104 is a device targeted at the home user. (we would recommend the 300 series and above for business use. The 314 comes with lifetime chat support). We provide a free basic diagnosis check to confirm a hardware issue with the chassis so we can authorise an RMA where that is needed. However all you have said would lead me to believe there is a software issue not a hardware one.When users don't want to purchase an support contract to diagnose software issues, backing up data and doing a factory reset and restoring from backup can be a good solution.

MDGM sorry for the confusing post! i should have clarified that the root situation was cleared up last month by a factory default, but now i have the problem of the ReadyNas now upgraded to 6.2.0 and locking up after a bit of information passes through it! and you are correct it may be a software issue or a issue with the NIC cards but i have no clue! I will keep in mind the 300 series when it is time to upgrade!

Removed your apps, deleted snapshots and disabled CoW on your shares. Doesn't affect existing files, but new files created won't have CoW.Would suggest turning off snapshots on shares you don't need them on. Also check to see that Bitrot protection and CoW are disabled in the UI.

ReadyNas 6.2 (NAS locks up entirely)

327 Replies

Replies have been turned off for this discussion

Leaker
Aspirant
Mar 06, 2015
After updating to the latest beta my RN104 will not boot completely as is now unaccessible. I also need to rebuild it with a USB recovery procedure too, if you could forward that info thanks mdgm.
mdgm-ntgr
NETGEAR Employee Retired
Mar 06, 2015
Just fixed Flinder's system. The internal flash was messed up on it.
Flinder
Aspirant
Mar 06, 2015
And now my nas is in rebuilt phase, thanks mdgm !
Flinder
Aspirant
Mar 06, 2015
Sorry to come back with bad news. I was following the initial setup forkflow and the nas has frozen again. Now, i can't boot, he stop and the power button is just blinking silently...
tommylommytommy
Aspirant
Mar 06, 2015
Thanks a million times mdgm :) Got my readynas back :) i had to flash with an older beta to get it working though. 1721 worked. 1742 was a no go again.
Flinder
Aspirant
Mar 06, 2015
Hi Mdgm,

Using the recovery tool, i have been able to test different configurations.

I had to test 3 different USB Key, only the third one was read by the NAS...

I made an USB recovery of the 6.3.3-T142, OK to been recovered, but the NAS never boot with this version of ReadyNAsOS. It seems completely uncompatible with the RN104.

I made an USB recovery of the 6.2.3-T1742, and the NAS is now rebuilding the filesystem, the web console is accessible. seems fine but slow, indicating the end in 34 hours... I let it finish before any other action.

I have a backup of all my data in my old NV+, so i can rebuild the RN104. After a fresh install of the 6.3.3-T142 and a Factory Default, my NAS is a new device... I hope it will be as stable with the 6.1.9.

Thank you very much for your expertise and support.
sauronek
Aspirant
Mar 07, 2015
Beta 9 freeze after about 4h back to beta 8 most stable for me.

Logs send.
Flinder
Aspirant
Mar 08, 2015
I had to come back to 6.2.3-T1721. The 1730, 1742 and 1751 have all the same effect: freeze in less than 1 hour.
Leaker
Aspirant
Mar 08, 2015
Same. I had to use the recovery tool and only T1721 is stable for me.
ArneG1
Aspirant
Mar 09, 2015
Here too. T1721 has been rock stable since released. Haven't dare to try the later ones. If it works don't fix it :)

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ReadyNas 6.2 (NAS locks up entirely)

327 Replies

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