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Readynas 626x Bad Ethernet port
Need help! Took a power spike and it knocked out the ethernet port on my Readynas 626. Anybody know if there is a place to buy replacement I paid big bucks for this nas and not being able to do a sim...
Thank You for answering my questions.
FYI for other folks like me out there getting this same issue with contacting support.
The MY Support RMA process DOES NOT WORK WITH CHROME browser.
I used IE and no problems. I also checked Firefox and Safari it works on those browsers too.
I have paid for business replacement. Having this go down would be critical for my business.
Again Thank you for your help!!!!!!!!!!!!!!!!!!!
Printelf1979 wrote:
I can see all drives and they come up as healthy through Raidar.
RAIDar accesses the NAS over ethernet, so ethernet itself has to be working.
Can you explain your symptoms a bit more? Also check the link status via the leds on the NAS and the router.
Printelf1979 wrote:
Readynas 626x. ... No the warranty is out on it, by 2 days.
That can't be, since the RN626x was launched in late 2016, and the manufacturer warranty is 5 years. Are you sure you have an RN626x?
I have warranty on Readynas 626 until the year 2022 UNFORTUNATELY I can not find out how to get a RMA or any live phone number to call. Their support chat is broken....can't connect select language and nadda even tried all the other languages craps out. I really need to get this working again I am trying to run a business! I am running off old NAS but I need to get this one fixed ASAP. Can someone please tell me HOW???????
- Log into my.netgear.com
- Select "my support" from the left menu
- click on the blue button that says "contact support"
- click on the link that says "replace my defective netgear product"
Follow the prompts from there.
I have done this several times and you have to select language and it flips to espanol and even when I click to next for that it flips back to select language so I never get any further! Frustrating. grrrrrrr
Thank You for answering my questions.
FYI for other folks like me out there getting this same issue with contacting support.
The MY Support RMA process DOES NOT WORK WITH CHROME browser.
I used IE and no problems. I also checked Firefox and Safari it works on those browsers too.
I have paid for business replacement. Having this go down would be critical for my business.
Again Thank you for your help!!!!!!!!!!!!!!!!!!!
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