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Forum Discussion
Printelf1979
Sep 01, 2018Aspirant
Readynas 626x Bad Ethernet port
Need help! Took a power spike and it knocked out the ethernet port on my Readynas 626. Anybody know if there is a place to buy replacement I paid big bucks for this nas and not being able to do a sim...
- Sep 10, 2018
Thank You for answering my questions.
FYI for other folks like me out there getting this same issue with contacting support.
The MY Support RMA process DOES NOT WORK WITH CHROME browser.
I used IE and no problems. I also checked Firefox and Safari it works on those browsers too.
I have paid for business replacement. Having this go down would be critical for my business.
Again Thank you for your help!!!!!!!!!!!!!!!!!!!
Printelf1979
Sep 10, 2018Aspirant
I have done this several times and you have to select language and it flips to espanol and even when I click to next for that it flips back to select language so I never get any further! Frustrating. grrrrrrr
Printelf1979
Sep 10, 2018Aspirant
Thank You for answering my questions.
FYI for other folks like me out there getting this same issue with contacting support.
The MY Support RMA process DOES NOT WORK WITH CHROME browser.
I used IE and no problems. I also checked Firefox and Safari it works on those browsers too.
I have paid for business replacement. Having this go down would be critical for my business.
Again Thank you for your help!!!!!!!!!!!!!!!!!!!
- StephenBSep 11, 2018Guru - Experienced User
FWIW, I was used Chrome as I was entering those instructions (to make sure I got them right). That worked for me, although of course I didn't execute an RMA, I stopped after step 4 above was completed.
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