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ReadyNAS 628 stuck at "NETGEAR Storage Welcome" during 6.9.0 update
ReadyNAS 628 is stuck at "NETGEAR Storage Welcome" during 6.9.0 update attempt. Did not appear to completely update firmware before disconnecting from network. Same thing happened with 628 during pre...
Netgear replaced the ReadyNAS 628 under warranty. Installed labeled drives from original NAS in replacement 628, firmware update finished from where it left off, and the NAS booted normally. Hope the replacement 628 ends up as reliable as a ReadyNAS Ultra 6 Plus continues to be.
So far, ReadyCLOUD reports 628 is offline, and RAIDar also only discovers the Ultra 6 Plus, not the 628, which is connected to the same switch as the U6P and a Mac mini used for access. Forced shutdowns and reboots using the power button on either the front or rear with either the eight data drives in place or a single blank drive returns to the same "NETGEAR Storage Welcome" message without booting.
The 628 had exactly the same behavior and issue a few months ago when the 628 was upgraded from 6.7.4 to 6.8.0. (The 6.8.1 upgrade was routinely successful.) Restarting after a four month shutdown, the 628 finally spontaneously and "auto-magically" finished the firmware update to 6.8.0 and resumed normal operation until the 6.9.0 upgrade attempt. During each major version upgrade (6.8.0 and 6.9.0), the firmware update seems to take much longer than usual before the 628 becomes disconnected from the network during the update progress (e.g., much longer than the 6.7.X and 6.8.1 updates).
At the moment, I have removed and labeled the eight data drives in the 628 and replaced them with one blank drive, and since that hasn't done anything, the 628 is turned off.
What apps are installed? Did you do anything with ssh?
Have not used SSH on the 628. Only installed apps on the 628 are Plex Media Server and PlexPy. If I remember correctly, PMS was on but PlexPy was off.
I might be mis-remembering this, but I think there might be an issue with PlexPY (which uses php).
Anyway, one safe thing you could try is to do an OS reinstall. USB recovery might also work.
Attempted OS reinstall using reset button on back but that did not progress beyond the "NETGEAR Storage Welcome" message.
Do not have a Windows PC to create the USB recovery tool. Can I create the USB recovery tool using a Mac with Parallels and Windows installed?
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