NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

eph3's avatar
eph3
Aspirant
Jun 15, 2020
Solved

ReadyNAS 628 Virus definitions not loading

A few days ago I activated the antivirus on my encrypted ReadyNAS 628 under OS 6.10.3. This resulted in a never ending series of errors in the logs:   System: Antivirus scanner definition file upda...
  • eph3's avatar
    Jun 16, 2020

    A day and a reboot later, the log has not accumulated any more of the messages

       System: Antivirus scanner definition file update failed due to download failure. Check your Internet connection.

     

    After I rebooted, there was one anomaly in FrontView/System/Overview. It showed Antivirus as green but with a little status message

       Updating virus library. Refresh to update status

    next to the green circle ( ).

     

    A few minutes ago I get the alarm (yellow message)

       Antivirus scanner definition file was updated to 59.25845

     

    I pressed the Refresh button on the FrontView/System page and Antivirus now says

       Jun 16, 2020 09:01:35 AM

    instead of "Updating virus library. Refresh to update status"

     

    I guess this means everything is working properly again, but I have no idea why I had to manually install the antivirus libraries to get clamav back on the rails.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More