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Forum Discussion

gpearson9's avatar
gpearson9
Aspirant
Aug 22, 2016

ReadyNAS backup alert messages not showing errors

I have a backup job configured to copy files from my ReadyNAS unit to a Windows based backup server. It routinely fails on some files because some of our users are on OSX and use invalid Windows char...
Using with Mac OSX
BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Aug 23, 2016

Hi gpearson9,

 

Have you downloaded the logs that's in a zip format? You can check the backup copy log to know which files were and weren't copied on your backup job.

 

Hope this helps!
 

 

Kind regards,

 

BrianL
NETGEAR Community Team

gpearson9's avatar
gpearson9
Aspirant
Aug 26, 2016

Yeah that is what I usually do to find the files that failed. I was just wondering if it was possible to get the failed files to appear directly in the error email like the successfully copied files do. It is much easier to inform non-IT personel of an issue with a file they created by forwarding an email instead of having to dig into the logs and copy/paste the list.

  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    Aug 28, 2016

    Hi gpearson9,

     

    Thanks for posting back and for making it clear that this post is more of like a product feature /or functionality request. Also, I suggest that you post this idea at the Idea Exchange board. 

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

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