Forum Discussion

Aspirant

Oct 19, 2019

Solved

ReadyNas backup since rel. 6.10.2 does not work again anymore

On October 4th 2019 I instlled the latest Firmware 6.10.2 and at that moment at least one Backup did run successfully. However: Again after 14 days, October the 18th 2019, my ReadyNAS Backups does...

FdG
Nov 03, 2019
Finally I solved the problem of the ReadyNAS backup with th Help of Netgear Support.
The problemat was solved as foolwos:
1. By changing the ReadyNAS Backup configuration as follows:
by changing the 'Hostname' from a logical Name into the real IP address
2. By solving the real problem namely Not able to use Logical names as Hostname anymore.
This was due to the fact that I had given the Netgear NAS an Fixed IP address which was within the range of the DHCP IP addresses. So I changed the DHCP range of IP addresses in the router into a range of free (not yet used) range of IP addresses.
Both problems were resolved.

Retired_Member

Oct 23, 2019

Hello

could you please send the system log to nsbu_logs@netgear.com?

you can also try a workaround from the website(Part 2)

https://superuser.com/questions/675195/cannot-mount-windows-7-share-from-linux-using-cifs-mount-error13-permission

FdG

Aspirant

Oct 27, 2019

I did send you the System logs to your provideded email address today Sunday 27 Ocober 2019 around 11:19 a.m. Central European Time.

FdG
Aspirant
Nov 03, 2019
Finally I solved the problem of the ReadyNAS backup with th Help of Netgear Support.
The problemat was solved as foolwos:
1. By changing the ReadyNAS Backup configuration as follows:
by changing the 'Hostname' from a logical Name into the real IP address
2. By solving the real problem namely Not able to use Logical names as Hostname anymore.
This was due to the fact that I had given the Netgear NAS an Fixed IP address which was within the range of the DHCP IP addresses. So I changed the DHCP range of IP addresses in the router into a range of free (not yet used) range of IP addresses.
Both problems were resolved.
- StephenB
  Guru - Experienced User
  Nov 04, 2019
  FdG wrote:
  
  I had given the Netgear NAS an Fixed IP address which was within the range of the DHCP IP addresses.
  
  As you know now, that's a mistake.
  
  Though assigning the static address in the NAS also can lead to problems - particularly if you change your router. A better approach is to reserve the address for the NAS in the router, and use DHCP in the NAS. Most routers have that feature - Netgear calls it "address reservation", sometimes it's called MAC address binding/reservation, or ARP binding.