NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS boot difficulties "Retry Startup"
Please help. My ReadyNAS will not boot it starts to boot (booting.....) then message appears "Retry Startup" I do not know where to start
If you have updated to 6.7.3 and ran into this issue please try USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available!
If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.
1. Upgrading to Firmware 6.7.3
2. Front panel display shows "Retry startup 96%" forever.
3. NETGEAR RAIDer display: shows
Download Logs process failed.
4. Restart
Restart shows
Booting...
Update FW
and gets eventually gets back to
Retry startup
96%
If you have updated to 6.7.3 and ran into this issue please try USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available!
If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.
I followed the USB Boot Recovery procedure using ReadyNASOS-6.7.4-x86_64.zip.
The system booted off the USB and spent about 10 minutes updating the FW. A message flashed on the LCD panel.
It then booted. However it went into Retry startup at 88% and then at 96%.
I tried this a number of times, and the results were always the same.
When the NAS was in the USB firmware update phase, RAIDer display was showing :
Status: Upgrading
Firmware: 6.7.3
Why was it showing 6.7.4?
The file that I downloaded was ReadyNASOS-6.7.4-x86_64.zip. The unzipped files in the ReadyNAS Recover Tool directory were ReadyNAS_OS_6_Software_Version_6.7.4_Release_Notes.html and ReadyNASOS-6.7.4-x86_64.img
When the system went into the boot phase, RAIDar was listing the Firmware as 6.7.1, so the firmware update is failing to apply.
Can I suggest that you enhance the USB boot program to write some debug logs to the USB drive?
Correction to my previous responce.
Why was RAIDer showing upgrading to 6.7.3 when I downloaded 6.7.4?
Re ReanNAS Retry Startup problem.
I Videoed the USB firmware update and boot process to caputere the message that flashed up on the LCD screen between the end of the Firmware update and the boot.
Look like the root cause of the problem is in the firmware update program or image that is being flashed into the firmware.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
