NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNas Duo - Freezes / Hangup
I have two ReadyNas Duo's. The one causing the problems I have had for a couple of years with no issues. Last week I noticed the Nas was hung up because I was unable to load a movie. When using the ...
Have you made any progress with this fault? My Duo is having similar problems. I've had 3 lockups so far, all have occurred when the NAS has been actively copying files either from my PC to the NAS or from the NAS to an externally connected USB drive. I can still see the NAS on my network, but I can't access the shares. The first time this happened I to pulled the plug and on reboot I got errors about the SMART count increasing.....however I think the errors were caused by pulling the plug. The only other error was about loosing power.
The NAS then sat quite happily getting very light/occasional use for about 2 months without any problems until I tried doing another backup from my PC when it locked again about half an hour into the backup. This second lockup left the front view just about accessible but very slow, I was with some patience able to access the reboot command although it took about 90 minutes for the click in the interface to result in an actual reboot!
The third lockup is still in progress, I set off a backup to a USB drive last night and found the whole thing had ground to a halt this morning. I can still see the NAS on the network and I get intermittent access to the front panel, but I get timeouts that stops me from getting to the reboot page :( I'm thinking that the NAS is still working it's just gone into some weird super slow mo mode.
I updated to the latest firmware a few days ago thinking that may help, but lockups are still happening. I replaced a disk (due to increasing SMART errors) back in March...the new one is a 1TB WD Red, the other drive is the original 1TB Seagate.
Is there a sneak way of safely rebooting without pulling the plug? I have the NAS connected to a UPS so I could try to see if disconnecting the UPS from the wall forced a shutdown of the NAS (NAS and UPS are USB connected), but if it takes 90 minutes to respond, my UPS isn’t big enough to support it for that long. Alternately I could put some tape over the power button to see if the 90 minute lag applies to the physical buttons to?
The NAS then sat quite happily getting very light/occasional use for about 2 months without any problems until I tried doing another backup from my PC when it locked again about half an hour into the backup. This second lockup left the front view just about accessible but very slow, I was with some patience able to access the reboot command although it took about 90 minutes for the click in the interface to result in an actual reboot!
The third lockup is still in progress, I set off a backup to a USB drive last night and found the whole thing had ground to a halt this morning. I can still see the NAS on the network and I get intermittent access to the front panel, but I get timeouts that stops me from getting to the reboot page :( I'm thinking that the NAS is still working it's just gone into some weird super slow mo mode.
I updated to the latest firmware a few days ago thinking that may help, but lockups are still happening. I replaced a disk (due to increasing SMART errors) back in March...the new one is a 1TB WD Red, the other drive is the original 1TB Seagate.
Is there a sneak way of safely rebooting without pulling the plug? I have the NAS connected to a UPS so I could try to see if disconnecting the UPS from the wall forced a shutdown of the NAS (NAS and UPS are USB connected), but if it takes 90 minutes to respond, my UPS isn’t big enough to support it for that long. Alternately I could put some tape over the power button to see if the 90 minute lag applies to the physical buttons to?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
