Readynas duo 2110

Question

Hi,&nbsp;Looking for some help.&nbsp; I have 2 x 1TB drives in there.&nbsp; I am having problems booting up with both or even one drive.&nbsp; I have removed drives today and turned on and can ping the NAS IP but keep having blue flashing light and green ones.&nbsp; I cannot find how to install raidar from scratch on my windows PC, I have found this but seems to be an update as opposed to fresh install.&nbsp;https://kb.netgear.com/000038794/RAIDiator-arm-Version-5-3-13-for-ReadyNAS-Duo-v2-NV-v2&nbsp;Any advice appreciated.

StephenB · Answer

Does your NAS say "Duo" on the front panel?&nbsp; Or does it say "Duo v2"?
&nbsp;
Your download link isn't for RAIDar.&nbsp; RAIDar can be found here:&nbsp;https://kb.netgear.com/20684/ReadyNAS-Downloads

kixkm · Answer

Hi there,It says duo on the front however on the label underneath, it has a sticker for RND2110.&nbsp; If I peel off, it shows RND2000 v2.&nbsp; The v2 piece is visable when the sticker is on.&nbsp;Thanks for RAIDar link, I downloaded 6.5, but I received a popup " netgear raider requires openJDK (version 11 or higher)......please visit java.&nbsp;https://www.downloads.netgear.com/files/GDC/READYNAS-COMMON/RAIDar_6.5.0.exe&nbsp;Also maybe I need to download earlier versions depending on what you respond if V2 or not.&nbsp;Downloads for previous ReadyNAS devices:RAIDiator 5.3&nbsp;(version 5.3.13) for DuoV2 / NV+V2RAIDiator 4.2&nbsp;(version 4.2.31) for Pro Pioneer / Pro Business / Pro 2 / Pro 4 / Pro 6 / NVX / Ultra 2 / Ultra 4 / Ultra 6 / Ultra 2 Plus / Ultra 4 Plus / Ultra 6 Plus / 1500 / 2100 / 3100 / 3200 / 4200RAIDiator 4.1&nbsp;(version 4.1.16) for Duo / NV+ / 1100&nbsp;Thanks again.

StephenB · Answer

kixkm&nbsp;wrote:
Hi there,
It says duo on the front however on the label underneath, it has a sticker for RND2110.&nbsp; If I peel off, it shows RND2000 v2.&nbsp; The v2 piece is visable when the sticker is on.

The front panel is definitive - other labels are confusing.&nbsp; In your case you have hardware version 2 of the Duo v1.&nbsp; Your NAS runs 4.1.x firmware, and cannot run 4.2.x or 5.3.x firmware.&nbsp; The most recent version is 4.1.16 - found here:&nbsp;https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc&nbsp; Though it is likely that check-for-updates in the NAS admin ui will find it.
&nbsp;
However, this is secondary, the main issue now is to get your NAS to boot.
&nbsp;
You do seem to be confusing the NAS firmware downloads (RAIDiator) with RAIDar.&nbsp; They are completely different beasts.
&nbsp;
kixkm&nbsp;wrote:
&nbsp;
Thanks for RAIDar link, I downloaded 6.5, but I received a popup " netgear raider requires openJDK (version 11 or higher)......please visit java.
&nbsp;
https://www.downloads.netgear.com/files/GDC/READYNAS-COMMON/RAIDar_6.5.0.exe
&nbsp;

Is this a Windows PC or a Mac?&nbsp; What version of Windows (or MacOS) is the PC running?
&nbsp;
kixkm&nbsp;wrote:
&nbsp;I have 2 x 1TB drives in there.&nbsp; I am having problems booting up with both or even one drive

If you have a Windows PC, then I suggest testing the drives with vendor tools (Seatools for Seagate; Lifeguard for Western Digital).
&nbsp;
Do you have any spare drives you can try?&nbsp; They need to be 2 TB (or smaller), and whatever is on them would be lost.

kixkm · Answer

Hi there,&nbsp;Thanks for confirming this is v1.&nbsp;Sorry yes I meant RAIDar to be able to disover NAS.&nbsp; I cannot browse to NAS IP even though I can ping it from PC.Running Windows 10 pro.&nbsp;I do have a drive in an old PC, can I just plug into NAS or would it reformat?&nbsp; Should I be able to browse to NAS wihout any drives in?&nbsp; Not sure if the blue flashing light and green lights with no disks is a good or bad thing.&nbsp;&nbsp;&nbsp;I can try and connect drives to my PC and run a test if you think that would help.&nbsp; I did think about trying to copy the data off too just in case but read you need conversation software to read it, if you have any experience with that, that would be helpful.&nbsp;Thank you so much for your help so far.&nbsp; Main concern is to maybe try and boot up a drive with NAS and then copy data off.&nbsp;&nbsp;

StephenB · Answer

kixkm&nbsp;wrote:
&nbsp;
Thank you so much for your help so far.&nbsp; Main concern is to maybe try and boot up a drive with NAS and then copy data off.
&nbsp;

You can connect disk 1 to a Windows PC, and access the data with R-linux for Windows (&nbsp;https://www.r-studio.com/free-linux-recovery/ ).&nbsp; This is free.
&nbsp;
If you don't see the files, then try disk 2.&nbsp; Although the disks are mirrored, they aren't formatted in the same way.&nbsp; R-linux will only be able to access the files on one of the two disks (even if both are working).
&nbsp;
Unfortunately one of the possibilities here is that both disks have failed.&nbsp; If that is the case, the data might not be recoverable.
&nbsp;
kixkm&nbsp;wrote:
&nbsp;
Sorry yes I meant RAIDar to be able to disover NAS.&nbsp; I cannot browse to NAS IP even though I can ping it from PC.
Running Windows 10 pro.

I haven't had any issues installing RAIDar on my own Win10 systems.&nbsp; Do you have internet security software (Avast or Kaspersky for instance) that might be getting in the way?
&nbsp;
But there is one issue regarding file access with Win10.&nbsp; Microsoft is deprecating the SMB 1 protocol that your NAS uses.&nbsp; Go into "turn windows features on or off" on the PC, and if the SMB 1 client isn't enabled, then enable it.&nbsp; The protocol isn't considered secure (there's a reason Microsoft is deprecating it), but IMO it is safe to use on a home network.&nbsp; In any event, it needs to be enabled in order for you to access the NAS.
&nbsp;
Once done, then enter \nas-ip-addess in file explorer's address bar (using the real IP address of course).&nbsp; Also be care to use the correct slash direction.&nbsp; Then see if that gives you access to your shares.
&nbsp;
kixkm&nbsp;wrote:
&nbsp;
&nbsp;Should I be able to browse to NAS wihout any drives in?&nbsp; Not sure if the blue flashing light and green lights with no disks is a good or bad thing.&nbsp;&nbsp;
&nbsp;

You can't browse to a diskless NAS.&nbsp; As far as the leds go, here's the decoder ring:
LED blink behavior for 2 disk systems is three quick blinks of all disk LEDs and the backup LED, followed by an 1s delay, followed by a number of slow blinks.  The number of slow blinks will be the error code.Current error codes:1  - Vendor mismatch2  - No disks detected3  - Bad contents on root partition of disks4  - Flash error5  - Unsupported RAID configuration
So if there are no disks, you should see three quick blinks, followed by two slower ones.
&nbsp;
kixkm&nbsp;wrote:
&nbsp;
I do have a drive in an old PC, can I just plug into NAS or would it reformat?&nbsp;
&nbsp;

The drive would be formatted as part of the test, so the contents would be lost.&nbsp; The easiest way to do the test is to remove the partitions first (which can be done in Windows disk manager, or by zeroing the disk with tools like Seagate's Seatools or WD's Lifeguard software.

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