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Forum Discussion
cboudet
May 11, 2021Aspirant
ReadyNas Duo cannot select PC folder to backup, gives "error connecting to..."
Hi, I am trying to configure my ReadyNAS model RND2000 ver 1 with firmware 4.1.6 to backup some folders in my PC's running windows 7 pro. I was able to do it on one PC but the second PC must have a ...
- May 12, 2021
cboudet wrote:I am using the admin account without a password, as the computer has no password to log in.
That could be the problem. I know Win10 won't allow you to access files or remotely connect with an account without a password, even using an account without one. I just don't recall if Win7 has that limitation. Maybe try creating an account with a password and see if that login works for "everyone" files.
Sandshark
May 11, 2021Sensei - Experienced User
If the second PC is running Windows 10, you probably need to turn on SMB1. It's off by default in Win10, but not Win7, and would only be on if you had another reason to enable it. Your older NAS does not support more recent versions of SMB.
StephenB
May 11, 2021Guru - Experienced User
You said 4.1.6 firmware in your earlier post. Did you mean that, or did you mean 4.1.16?
Also, did you try using the IP address instead of the PC name? That often works more reliably.
You should check the sharing permissions of the PC's DATA share, and also check the file/folder permissions on /data/Images
One thing you could easily do is use something like FreeFileSync on the PC instead of using the NAS backup job. Then FreeFileSync would do the backup (using the NAS share as its destination). If the PC is a laptop, then one benefit of running the backup on the PC is that you don't need any network shares on the PC. That eliminates the chance of inadvertent sharing when you are using a wifi hotspot or hotel network.
- cboudetMay 12, 2021Aspirant
StephenB
StephenB wrote:You said 4.1.6 firmware in your earlier post. Did you mean that, or did you mean 4.1.16?
Also, did you try using the IP address instead of the PC name? That often works more reliably.
You should check the sharing permissions of the PC's DATA share, and also check the file/folder permissions on /data/Images
One thing you could easily do is use something like FreeFileSync on the PC instead of using the NAS backup job. Then FreeFileSync would do the backup (using the NAS share as its destination). If the PC is a laptop, then one benefit of running the backup on the PC is that you don't need any network shares on the PC. That eliminates the chance of inadvertent sharing when you are using a wifi hotspot or hotel network.
Sorry, you are correct, it is 4.1.16The folders are shared in the PC with permissions to read/write for everyone.
I have PC's not laptops, and I am trying not to use additional software.
Thanks
- StephenBMay 12, 2021Guru - Experienced User
cboudet wrote:
The folders are shared in the PC with permissions to read/write for everyone.
Can you access the folder from another PC? Use the backslash as the separator when you try that.
Again, there are two sets of permissions and both need to be set to allow access. One is the share permissions (for data in your case). The second is the folder and file permissions for data\images and all subfolders/files. Both need to allow read/write.
But start by using the IP address instead of the PC name. Also check that the PC hasn't classified the network as public.
cboudet wrote:
It is a windows 7 Pro PC and I cannot find SMB1 anywhere on it
It's enabled by default in Windows 7. But it's not enabled in Windows 10.
- cboudetMay 12, 2021Aspirant
I have another piece of information that may help determine the problem.
I have been able to successfuly complete two backup jobs.
The only thing they have in common is that they are folders in the "users/public" folder.
The other folders seem to be not accessible to the NAS, even though I have shared them with permissions for public access (everyone).
Maybe someone more knowledgeable can make sense of this. I can't.
Thanks
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