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Forum Discussion
carlovn66
Dec 12, 2015Aspirant
ReadyNas Duo losing access to shares
I have a problem where I am losing access on my computers to my shares on the ReadyNas Duo. After a NAS reboot, the shares are accessible for a while, but after some time becomes inaccessible with a ...
StephenB
Dec 13, 2015Guru - Experienced User
It sounds like a filling OS partition. Support can fix that easily, though they will charge.
You can try deleting all logs (system and backup) and see if that helps. Don't try to download them.
Do you have SSH enabled? Do you use ReadyDLNA?
If you use xraid (and are running 4.1.x firmware), data can be retrieved with Linux Reader (a windows PC program): http://www.diskinternals.com/linux-reader/
If you have redundancy, one disk is the data disk, the other is the parity disk. Linux Reader needs the data disk attached to the PC (USB adapter or directly with SATA). Usually that is disk 1 (leftmost).
carlovn66
Dec 13, 2015Aspirant
Thanks for your response Stephen.
I did clear all the logs.
No, I don't have SSH enabled and I am not using ReadyDLNA. But I went searching for the SSH option, which I could not find. But I did find the FTP option and was able to start the FTP service. Now I am in the process of downloading all my data to an external drive and that seems to be working for now.
Where can I find the SSH option and can I use that to SSH to the NAS server or would that only give me access to the shares?
Unfortunately, I am running the NAS in Raid 0 (or is that 1) configuration where the one drive is a mirror of the other. I wanted the redundancy. Was that a bad choice? What would you recommend?
Presuming that I have all the data that I care about on my external drive, how do I go about fixing my system? Will a factory reset do it, or is it more complicated than that?
Again, thanks for your help. Much appreciated!!
- sotrackDec 13, 2015Luminary
SSH add-on for Sparc based DUO:
http://kb.netgear.com/app/answers/detail/a_id/24546
SSH add-on for ARM based DUO:
http://kb.netgear.com/app/answers/detail/a_id/24586
login:
root/password_from_admin_user
- carlovn66Dec 14, 2015Aspirant
Thanks for the info.
- BrianL2Dec 14, 2015NETGEAR Employee Retired
Hi carlovn66,
Once you've finished backing up everything, factory reset the unit and use RAID 1 for redundancy (mirror).
Let me know if you have further questions.
Kind regards,
BrianL
NETGEAR Community Team
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