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ReadyNAS Duo (RND2000) need to get data off the disks
Hi,
I have the ReadyNas Duo with 2 disks in and I cannot access it and not very IT litterate. I have lots of family photos on it as a friend set it up for us years ago but we have since changed computers and he is no longer with us. I was hoping i can just copy the photos off in a different way by connecting one of the disk into a USB enabled box or something. Is that possible or does it use different formats etc? I use Windows.
Thanks and apologies if the questions are silly but i dont know how else i can get to our family photos.
Great.
jarkie wrote:
Thanks so much! Do you think that will stay mounted now when i turn on the Duo as it will take me a few days to move the files across.
It will dismount if you turn off the PC (and of course will misbehave it you try to browse the folders with the Duo turned off).
If the drive does dismount, you can just run CMD and enter those two commands again.
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This forum is for Netgear Nighthawk routers.
Put your question in this forum as it is for the NAS products.
jarkie wrote:
I was hoping i can just copy the photos off in a different way by connecting one of the disk into a USB enabled box or something. Is that possible or does it use different formats etc? I use Windows.
It's not as easy as that, as it does use a format that Windows doesn't understand.
One option is to
- Connect the NAS to your home router with ethernet, and then power it on.
- Go into "Turn windows features on or off" and turn on the SMB 1/CIFS client. You will get a security warning that you need to ignore.
- Download RAIDar 6.5 run it. It should find your NAS. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- Click on the "Browse" control in RAIDar. That should open up a file explorer window that will show you the shares (folders) on the NAS.
- Locate the files you want, and copy them.
If this doesn't work, let us know where in the process you are getting stuck.
Oh thank you so much for helping.I have turned on SMB1 and rebooted.
Installed Raidar but this is the message i get:"RAIDar could not find any NETGEAR storage on your network. Check that your storage device is powered on and connected correctly. For more help, visit http://my.netgear.com."
I can get into the ReadyNas Duo admin console though so assume it must be connect connectly?
jarkie wrote:
I can get into the ReadyNas Duo admin console though so assume it must be connect connectly?
Yes, that means the Duo is connected to the network - so the next steps are to figure out why you can't access the files.
Try running CMD on the PC (just enter CMD in the windows search bar). That will open a black text box. Enter these two commands:
net use * /delete /y net use t: \\nas-ip-address\C /user:admin nas-admin-password
using the actual NAS ip address and admin password of course. Note this won't work if you haven't changed the password from the default netgear1.
You do need to be careful with the typing - particularly the two different slash directions. CMD doesn't give you very good feedback if you mistype them.
The first command clears out any open SMB sessions. The second attempts to map the NAS data volume (C) to drive letter T in the PC.
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