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Forum Discussion
EB
Sep 09, 2015Aspirant
ReadyNas Duo V1 update to 4.1.14 failed Frontview.
Hello Questions: how can I get readyDLNA streaming to work again (can I reset the DLNA database manually perhaps), and how can I fix the slow navigation of frontview please? background: M...
- Sep 09, 2015
and now the mounts in linux have reported a "stale file handle" so now the shares are no longer visible ... they *were* fine.
I can ping 192.168.1.10 and I have tried disconnecting the UPS to see if it made a difference to the amber RAIDar message (it didn't).
I can't download any logs - clicking on the "download all logs" either results in nothing happening (Win10 Edge) or "invalid XML style" being reported (words along those lines, Chromium and FF).
I shall wait several hours now, just to see if the DLNA scan (which I presume has started because a log message said so) will come to a conclusion and give me back system control of some sort.
(Sorry for the repeated follow-on posts - can't see how to edit the original to be able to amend it)
EB
Sep 09, 2015Aspirant
and now the mounts in linux have reported a "stale file handle" so now the shares are no longer visible ... they *were* fine.
I can ping 192.168.1.10 and I have tried disconnecting the UPS to see if it made a difference to the amber RAIDar message (it didn't).
I can't download any logs - clicking on the "download all logs" either results in nothing happening (Win10 Edge) or "invalid XML style" being reported (words along those lines, Chromium and FF).
I shall wait several hours now, just to see if the DLNA scan (which I presume has started because a log message said so) will come to a conclusion and give me back system control of some sort.
(Sorry for the repeated follow-on posts - can't see how to edit the original to be able to amend it)
StephenB
Sep 09, 2015Guru - Experienced User
Do you have ssh installed? This sounds a bit like a full OS partition.
- EBSep 10, 2015Aspirant
Hello StephenB and thanks for your thoughts.
I think I have SSH installed but I am not able to check via Frontview at the moment (I can still ping 192.168.1.10).
I forced a shutdown last night (held in the blue button for 60s until the unit powered off) , when I'd waited a few hours for any ongoing proceses to end yet still couldn't get Frontview to load (and RAIDar was still reporting "Error battery charge 0%). I did get Frontview access for a few minutes and I saw that 13+hours of xraid resyns had started. this omrning (<13h) I find that Frntview access has stopped again and so I will wait until tonight, see if xraid resync has presumaby finished, and then try again.
I don't know how to SSH into the readynas but I am sure I will be able to learn. If you've a few pointers to get me started down the process of emptying whichever directory structure or partition is needed, that would be a big help. Thanks!
EB
- StephenBSep 10, 2015Guru - Experienced User
SSH requires an add-on to be installed on the NAS - which might not install in your situation. It's the sparc button here: http://www.readynas.com/?p=4203. This is a "toggle" install - if ssh is already enabled, installing this again will disable it. You do need to be careful with SSH, it is quite easy to completely brick your NAS.
On a windows PC it also requires a third party tool (I use putty.exe). On a Mac you can use terminal.
You launch putty, and enter the NAS ip address. At the logon prompt, the logon is "root", and the password is your NAS admin password. You'd enter
df . -h
df . -i
and report the results back here.
If you get a logon refused error, then you likely never enabled ssh, and you could try to install it again.
Netgear can also diagnose/fix this remotely. They would likely charge a per-incident support cost, but it might be your best option.
Either way, if you still have access to the files with SMB/CIFS, it would be a good time to update your backup.
- EBSep 10, 2015Aspirant
Some progress - and thanks very much for this guidance, by the way, StephenB.
First observation is that the root account's password has defaulted to the "netgear1" standard. My actual admin password doesn't work. However, I was able to SSH into the root account and here's what is reported (I'm using Linux Mint's shell) :
$ ssh root@192.168.1.10
root@192.168.1.10's password:
Linux NASBox 2.6.17.14ReadyNAS #1 Wed Jun 20 20:08:20 PDT 2012 padre unknown
NASBox:~# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/hdc1 1.9G 1.9G 100M 95% /
tmpfs 16k 0 16k 0% /USB
/dev/c/c 1.8T 894G 960G 49% /c
/c/home 1.8T 894G 960G 49% /home/ftp/homes
/c/Jshare 1.8T 894G 960G 49% /home/ftp/Jshare
/c/Rshare 1.8T 894G 960G 49% /home/ftp/Rshare
/c/rescue 1.8T 894G 960G 49% /home/ftp/rescueNASBox:~# df -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/hdc1 128000 11814 116186 10% /
tmpfs 7073 1 7072 1% /USB
/dev/c/c 61014016 399523 60614493 1% /c
/c/home 61014016 399523 60614493 1% /home/ftp/homes
/c/Jshare 61014016 399523 60614493 1% /home/ftp/Jshare
/c/Rshare 61014016 399523 60614493 1% /home/ftp/Rshare
/c/rescue 61014016 399523 60614493 1% /home/ftp/rescue
NASBox:~#I'm happy to "rm" various files etc. if you are able to make suggestions. I will try to mount the shares in order to copy them one way or another, too. Now is indeed time, yes!
A second observation is that my SSH ability lasts for about 5 minutes after rebooting; at that point, RAIDar loses connection and the SSH session gets closed by the remote host. I can pipng 192.168.1.10 but I cannot SSH into it again. The NASbox then has a pulsing blue power LED and I presume it is doing some quota related porcesses, relating to the last RAIDar message (amber) before the connection was lost.
Again, thanks for helping me make some headway.
EB
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