Hello,I've bought a ReadNAS Duo v2 und I'll use them with two Samsung HD103SJ HDD's (1 TB). In the HCL are these models not listed. RAIDar show me both HDD's with green dots and the device status with a blue dot at the left column. The Info-Column show me the failure message "corrupted root" (in german "Beschädigtes Stammverzeichnis").Both HDD has worked in a PC before I installed them in my NAS-Device. Before installing I don't formatted them.What is my problem and how can I solve it.Greetings from GermanyMatze

Since the disks have been used previously in another system, the NAS will not auto-install on them since there is existing data. You would have to trigger a Factory Default via the boot menu to start the process and erase the old data.See page 16 of the hardware manual for details on performing the Factory Default: http://www.readynas.com/download/docume ... ept-11.pdf

Hi,I tried to restore the FactoryDefaults, but after finish, the same message appears. How can I see, that the reformat-process will start. RAIDar shows only "OS-Reinstall", but "formatting" or similar messages doesn't appear.Another problem, that will occur, I can't use the power switch. After I pressed, the system will not shutdown. It's strange. Probably is that device damaged.How can I install a newer firmware without using RAIDar? This tool doesn't allowed me to use the setup/config-options.

Are you sure you have a Duo v2? See How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2

You can say that having read the article I linked to? Your earlier post talking about an "OS Re-install" seems to suggest you have a v1. The v1 factory reset instructions are here: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu#duo_nv_nv_x6600

ReadyNAS Duo v2 - Corrupted Root | NETGEAR Communities

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mdgm-ntgr
NETGEAR Employee Retired
May 30, 2012
When you do a factory default or install new disks into an empty unit the NAS will check for a firmware update and download it (if available) before proceeding to do the factory default. Depending on the speed of your internet connection this can take a while. Downloading the firmware update allows it to do a clean install of the latest firmware. Many units in the supply chain would still have older firmware such as 5.3.1 on them from the factory.
PhilJG66
Aspirant
May 31, 2012
I too have the "corrupted root" message.

As I cannot update the firmware through RAIDar, how do I do it.

I have downloaded the latest RAIDiator 5.3.5 (arm) to my PC.

Now what do I do
chirpa
Luminary
May 31, 2012
Phil, you should be making a new thread on your issue, not tacking on here. Your symptoms may be the same, but cause could be different.

If your system is brand new, and has no data on it, you would need to trigger a Factory Default. That will erase old content on used disks (if y ou put in disks that you used on a PC before).

If you have content on your system, and have been using it for awhile, and only recently ran into this message, contact Technical Support so they can take a look at it.
s1m0n27
Aspirant
Jun 06, 2012
When you done your factory restart did you do this on your duo v2

Jeep reset button on back pressed in and hold power button untill you see lights come on then release.

Press the backup button untill disk two is only blue light on , then press the reset switch on back again and the device will run and reset.

You will need too wait a few minutes for it to complete.

Took me a while to get mine sorted as I was looking at the wrong info for the factory reset.

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ReadyNAS Duo v2 - Corrupted Root

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