ReadyNas Duo V2 - Power button/connection/firmware problem???

Hey there.. not sure if it's the chassis only or EOL choice for the model. It's definitely a v2 according to the front though.

 

Product number if it helps is RND-20000-200EUS

 

I'm on Mac OS 10.13.5 using an orange livebox router.

 

Brief history: I use my NAS for timemachine backup... I replaced motherboard, screen, everything pretty much on my mac under warranty recently and since then have had problems.  I was able to connect to get at some shared files but not use for time machine which is a different issue I believe.

 

Fast forward to last week and I upgraded to High Sierra and now I've noticed the connection is refused when I try to click on the admin page.  The one 2TB disk I was using is also reported as a bad disk.  Sorry I don't know if this problem existed before the upgrade as I'd kind of given up on using it for a while.  That also means I can't really downgrade back from High Sierra as I don't have the time machine backup.

 

I asked the guy in the local computer shop who confirmed the disk has problems.  He thought the unit was OK but the communication was in Spanish!!

 

I'm ready to go ahead and buy some new hard disks but I'm concerned the unit itself is not functioning correctly - for a couple of reasons.

 

1. I've tried the 'Factory Default' and 'OS reinstall' following the manual instructions but the results are the same.  Bad disk reported and connection to the admin page refused.

 

2. My other worry is that the power button doesn't seem to work.  I have to unplug it to turn it off.  I can turn it back on with the power button though.  Could this be a firmware problem or more likely a broken unit due to a power surge or something?

 

I don't know what else to try - it was bought Dec 2012 so no support for me :)

I was going to try download the firmware on to a usb stick then realised I have no idea what I'm doing so stopped.

 

Any help greatly appreciated.

Josh