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ReadyNAS Duo v2 - Unable to connect File Explorer Win 10/11 with RNDuov2's directories and files
Dear Community Members,
It's been a time since I've been on the forum, anyway
I must first describe my current problematic equipment:
3 x ReadyNAS Duo v2 running firmware 5.3.13
1 x New PC running Windows 10/11
I used to have an old WinXP PC which worked very well with my RNDuo v2's but unfortunately, the time has come for me to upgrade, and migrate my data, to a new and faster PC.
That said, I have run into a problem, I cannot get my Win10/11 File Explorer, running on my new PC, to see and read the files and directories/folders on my RNDuo v2 machines. Bearing in mind that File Explorer running on my old WinXP PC could see and work with the files and directories on my RNDuo v2 without any difficulties.
Please note, I have managed to get my new PC to see the pre version 1.0 Plex databases running on my RNDuo v2's without too much difficulty, I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
OK community members, please note that any answers you may send must be written in an easy to understand, "Jack and Jill", style because I am now 60 plus and can no longer readily understand technical stuff.
However, if there are any queries or ambiguities raised by my request then please do not hesitate to ask for clarification.
Also, any answers sent in will be gratefully received.
Regards
UK Bob
ukbobboy01 wrote:
I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
Go into "turn windows features on or off" on the PC (just type it into the windows search bar). Enable the SMB 1.0 client - no need to match other settings in the screen shot. You will get a security warning, that you need to ignore.
ukbobboy01 wrote:3 x ReadyNAS Duo v2 running firmware 5.3.13
Chrome, Edge, and Firefox have all dropped TLS 1.0 support (which your v2 NAS use when you access the web ui/dashboard). Can you still log into the NAS web ui? There is a solution if you can't.
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ukbobboy01 wrote:
I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
Go into "turn windows features on or off" on the PC (just type it into the windows search bar). Enable the SMB 1.0 client - no need to match other settings in the screen shot. You will get a security warning, that you need to ignore.
ukbobboy01 wrote:3 x ReadyNAS Duo v2 running firmware 5.3.13
Chrome, Edge, and Firefox have all dropped TLS 1.0 support (which your v2 NAS use when you access the web ui/dashboard). Can you still log into the NAS web ui? There is a solution if you can't.
Hi Stephen
You were spot on, as soon as a found where "Windows Features" was hiding, and I followed your instructions, my computer asked for a reboot and then, after that, my RNDuov2.0 directories/folders popped up. Brilliant, I now have access to my files again.
However, you are right (and I temporarily forgot this), I do not have access to to my RNDuoV2.0's Dashboards and I do not know how to regain that access.
I would be very much obliged if you could "Jack and Jill" the instructions to me and, of course, I thank you for your help in showing me how to regain access to the files on my NAS computers.
Cheers
UK Bob
PS. You know, one of the things that kept me from upgrading from WinXP to Win10/11 for such a long time was the fear of losing access to my NAS files and facilities, although that fear is nearly gone it still lingers.
PPS. Firefox is now my main browser with Edge and Opera as backups.
ukbobboy01 wrote:
However, you are right (and I temporarily forgot this), I do not have access to to my RNDuoV2.0's Dashboards and I do not know how to regain that access.
Internet Explorer can still access the dashboard, so if you have a PC that still has Iinternet Explorer installed you should try that.If not, you can temporarily install an old version of Firefox (a bit of a pain for you, since it is your normal browser). But version 94.0.2 will work. You can find the Win64 install for 94.0.2 here:
Then you will need to immediately disable auto-update. Per https://support.mozilla.org/en-US/kb/install-older-version-firefox
Important: By default, Firefox is set for automatic updates. To prevent Firefox from automatically updating itself after you install an older version, you'll need to change your Firefox update settings: Click the menu button and select Settings. In the General panel, go to the Firefox Updates section.
Once you have dashboard access, you need to install an add-on that will update the system software to support the current browsers. This was made available by WhoCares_, who also runs rnxtras.com. You can download the add-on from
Instructions for installing add-ons on the v2 NAS are found here:
Note: Although this installed as an add-on it won't show up in the list of installed apps after installation. The reason for this is that only system packages are updated. There's no additional functionality that needs configuration through the web interface.
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