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Forum Discussion
hpstaber
Sep 07, 2019Aspirant
ReadyNAS Duo v2 cannot scroll boot menu
Hello community I am writing from a VAIO-SX14 laptop unter Win10 Pro x64. I have been operating a RaedyNAS Duo v2 Model RND2000-200EUS with 2 2TB HDD successfully since 2013. 2 weeks ago I "...
- Sep 14, 2019
I will eventually go for a new NAS unit. For the time being I am set with a 4TB Buffalo and I will finish saving my files from the backuo onto the Bufallo this weekend.
Thanks for listening and helping out.
Regards
HP Staber
StephenB
Sep 09, 2019Guru - Experienced User
Try removing both disks and power up the Duo v2. Then see if RAIDar can find the NAS on the network, and confirm that it reports a "no disks" status. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
While the disks are removed, try testing them with vendor tools in a Windows PC (Lifeguard for Western Digital; Seatools for Seagate). If they pass, remove all the partitions, insert them into the NAS and power up. Normal behavior is for the NAS to do a factory install when it detectes blank disks.
One good way to remove the partitions is to use the "write zeros" test that is in both Seatools and Lifeguard. Writing zeros will sometimes uncover disk problems that the non-destructive tests miss.
- SandsharkSep 11, 2019Sensei
The first step in sequencing through the boot options is all LEDs off. Are you continuing on and not getting past that point?
- hpstaberSep 12, 2019Aspirant
I am continuing and not getting past the state with all lights off.
I will retry this weekend when I am back from a business trip and confirm.
Regards
HP Staber
- hpstaberSep 14, 2019Aspirant
I confirm that continuing to press Backup will not get me past the all-lights-off stage.
Looks very much like a hardware failure.
HP Staber
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