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Forum Discussion
Solved
Readynas Failed after Scrub
Model Rn214
OS 6.9.3
Ok so I was experiencing sluggish behaivor, which I attributed to a lot of read and writes. I decided to try a scrub which I had never done before (1.5 years). The scru...
I decided to just start a new. I figured I probably messed it up worse before I sent the logs, so I didn't see the reason to pay the extra money.
Hi Aevans0001
Welcome to the Community!
It seems that you had multiple disk failures that's why it rendered your volume inactive. It might be possible too that your root volume is full.
Were you able to download the logs prior to the event that happened? You can check on disk_info.log, smart_history.log and volume.log to see if the info on your disks (ATA Error, Reallocated sectors). Also, it would be best if you can contact NETGEAR Support for assistance on getting your RAID volume back online and Amazon Cloud issue.
Please note that you may need to purchase a Support contract or Data Recovery service contract if your NAS is more than 90 Days upon purchase.
Hope this helps!
Regards
Yes I was able to send my logs in. The amazon cloud issue and the rot drive being filled is 1 and the same.
What is the difference between
OnCall 24x7 1 Year, Phone Support, Cat. 1, North America, APACUSD$79.00GearHead - Networking Support for Home Products, 6 MonthsUSD$89.99besides 6 months. I wouldn't mind paying extra if someone could log in via teamviewer or the like, and actually do the stuff.
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