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Forum Discussion
tjspenc0
Jul 24, 2015Follower
ReadyNAS NV+ Disk Failure
Hi, My ReadyNAS NV+ stopped working a few days ago, and one of the drives was making a beeping/clicking noise, so I tried restarting it. It wouldn't boot up unless I took out Disk 2 (which also s...
Mike87
Dec 26, 2015Aspirant
I have a very simlar problem and tried getting techinical support from Netgear who wouldn't offer support on second hand devices even if you pay for it.
I have tired a simlar thing on my ReadyNas NV+ when i remove disk 2 the unit boot up, with Disk 1 showing 900mb free, Disk 2 unavailable due it being removed, Disk 3 showing 0mb free and Disk 4 showing 900mb free
Can anyone help as i really need to obtain the data.
StephenB
Dec 26, 2015Guru - Experienced User
Mike87 wrote:
I have tired a simlar thing on my ReadyNas NV+ when i remove disk 2 the unit boot up, with Disk 1 showing 900mb free, Disk 2 unavailable due it being removed, Disk 3 showing 0mb free and Disk 4 showing 900mb free
Can you provide a bit more information on anything that might have triggered this? Also is the NAS running xraid or flexraid?
Likely you need a data recovery service (or purchase raid recovery software). As you note, Netgear won't provide it since your unit is used. However, Seagate does offer data recovery, and Western Digital lists some partners on their web site that offer it.
http://www.seagate.com/services-software/seagate-recovery-services/
http://support.wdc.com/Warranty/dataRecovery.aspx
Be careful to check reviews if you go with a different service.
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