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ReadyNas NV+ Frontview page - blank buttons - help!
Hello!
Model: ReadyNas RND4000 v3
Firmware: 4.1.14
4 x 2TB disks
A while ago, I was unable to access my NAS directly or via the network and then I did a reinstallation of the OS following the reset button method. The OS installed with no issue and the LCD screen shows that I have no data loss.
However, after the OS reinstall I can get on to the admin page using the default admin/password, but get a blank page (screenshot below)
I have tried several browsers and still get the same issue and I've also tried different devices mac, iphone, windows laptop and pc but with same result.
Please can someone advice.
pruttlars wrote:
No, I am not comfortable with linux command lines. And regarding the other question, I am not sure if I have ssh enabled as I am unsure what ssh is.
ssh is a way to connect to the NAS that lets you enter linux command lines. It sounds like this approach isn't the right one for you - much too risky.
pruttlars wrote:
So that leaves me with your other ways to proceed then. If I back up the data, I guess I just press the "back-up button" on the unit, right?! Where will the back-up be stored? On the NAS? I'm not sure I ever made a back-up before. Don't think so.
Unfortunately that backup button is configured using the web ui that doesn't work (and since the ui doesn't work, we can't really predict what pressing the button will do).
The safest way is to get some USB disk drives, connect them to your PC and copy data to those drives from the NAS. If you are using a PC, you can use a free utility like teracopy which can verify the copy.
The speed depends on your network, but it will take a while. If you have a wired gigabit connection on the PC and the NAS it will take perhaps 16 hours per TB you need to copy. Your drives probably aren't completely full, but still it is several days. BTW, though this is slow, connecting the USB drive to the NAS would be even slower.
Using per-incident support is likely faster.
pruttlars wrote:
Final question; is there any risk for my files and system if I just leave it as it is, and put aside the opportunity to reach the unit via frontview?
A very important question. If the OS partition is nearly full, then there is a risk that that the NAS will completely freeze, and you will lose all access to your files.
Support can still log in remotely and fix it. But the full partition idea is a theory - it is not confirmed and there are other things that could be wrong.
My advice: start backing data as quickly as you can (starting with personal stuff you can't replace), and perhaps in parallel start a per-incident support case.
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It sounds like the 2GB OS partition on your NV+ v1 hardware revision 3 may be full. Sent you a PM.
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