NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
stuinternat
Jan 24, 2022Aspirant
ReadyNas NV+ RND4000 Kernel Panic
Hi, I was wondering if you oculd help with my ReadyNAS NV+ RND4000 Basically, it's the kernel panic issue, however, when I remove one specific drive, it does boot up, and I can access the web ad...
StephenB
Jan 24, 2022Guru - Experienced User
stuinternat wrote:
I was wondering if you oculd help with my ReadyNAS NV+ RND4000
Basically, it's the kernel panic issue, however, when I remove one specific drive, it does boot up, and I can access the web admin, but just not the data.
This part seems a bit odd. You ought to be able to access the data. Have you tried downloading the log zip file?
Also - do you need to off-load the data? Or do you have backups of whatever you need?
Have you tried testing the problem drive in a Windows PC with WDC's dashboard software?
stuinternat
Jan 24, 2022Aspirant
Hi,
Thanks for the reply. I do not have backups. I want to offload all the data. I can access all the logs.
Thanks for the reply. I do not have backups. I want to offload all the data. I can access all the logs.
- StephenBJan 24, 2022Guru - Experienced User
stuinternat wrote:
I do not have backups. I want to offload all the data. I can access all the logs.Start by looking at mdstat.log
- stuinternatJan 24, 2022Aspirant
Hi,
See attached screenshot, there is no file in the list of log exports called "mdstat.log"
The error message I get in the web is :
The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume. media webroot addons-config
Does that help?
- StephenBJan 24, 2022Guru - Experienced User
stuinternat wrote:See attached screenshot, there is no file in the list of log exports called "mdstat.log"
My bad, the NV+ uses lvm, not mdadm for RAID.
Look in volume.log
Also, disk_smart.log will have information on what disks the NAS is seeing, and of course some health info (reallocated sectors, pending sectors, etc).
stuinternat wrote:
The error message I get in the web is :
The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume.
And you also don't see any shares with Windows File Explorer? Unfortunately not good news.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!