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Forum Discussion
asyadiqin
Nov 26, 2018Aspirant
ReadyNas NV+ RND4000 V2 - Unable to upgrade firmware from 5.3.5 to 5.3.13
Hi. I recently bought the above device which comes with 4 x 1TB HDDs running X-RAID2. It was only confifured but practically unused. Anyway, as it was running firmware 5.3.5, I decided to try to upgr...
- Nov 27, 2018
This perhaps could be a browser issue too - I have seen an older post where someone reported a similar issue, but found that doing the update using firefox worked. So maybe try that next.
asyadiqin wrote:
Thanks. Any documentation on how to SSH in and once in, what am I suppose to do? I am new to Netgear ReadyNas products and this is my first attempt in setting it up for my home use. Thanks.
There isn't much on this. You'd need to install the Enable Root SSH Access add-on from here: https://kb.netgear.com/24586/RAIDiator-5-3-Add-ons That install might also fail if the OS partition is very full.
After that you use a program called putty (for Windows PCs) or terminal (for Macs) to log into the NAS. You use "root" for the username and the NAS admin password.
After that you'd enter
cd //
df . -h
df . -i
The first command will give you the space usage in the OS partition, the second will give you the number of inodes.
If this is a new setup, then another option is to do a factory default from the boot menu. That will reformat the disks and do a clean install, so it will destroy the data and configuration of the NAS. After the default completes, you should be able to update the NAS firmware (assuming it isn't a browser compatibility problem). Then reconfigure the NAS and load your data back onto it.
asyadiqin
Nov 26, 2018Aspirant
Hi StephenB and thanks for replying. I did download the firmware manually and extracted the zipped file which contains 2 files.
I then use the Update Settings to install the firmware and selected the first file.
That is when I get that unrecognized server error message. Any idea?
StephenB
Nov 26, 2018Guru - Experienced User
If you have ssh access, then try going in with ssh and see how full the root partition is. It's only 4 GB, and it might be full (or possibly out of inodes).
- asyadiqinNov 27, 2018Aspirant
Thanks. Any documentation on how to SSH in and once in, what am I suppose to do? I am new to Netgear ReadyNas products and this is my first attempt in setting it up for my home use. Thanks.
- StephenBNov 27, 2018Guru - Experienced User
This perhaps could be a browser issue too - I have seen an older post where someone reported a similar issue, but found that doing the update using firefox worked. So maybe try that next.
asyadiqin wrote:
Thanks. Any documentation on how to SSH in and once in, what am I suppose to do? I am new to Netgear ReadyNas products and this is my first attempt in setting it up for my home use. Thanks.
There isn't much on this. You'd need to install the Enable Root SSH Access add-on from here: https://kb.netgear.com/24586/RAIDiator-5-3-Add-ons That install might also fail if the OS partition is very full.
After that you use a program called putty (for Windows PCs) or terminal (for Macs) to log into the NAS. You use "root" for the username and the NAS admin password.
After that you'd enter
cd //
df . -h
df . -i
The first command will give you the space usage in the OS partition, the second will give you the number of inodes.
If this is a new setup, then another option is to do a factory default from the boot menu. That will reformat the disks and do a clean install, so it will destroy the data and configuration of the NAS. After the default completes, you should be able to update the NAS firmware (assuming it isn't a browser compatibility problem). Then reconfigure the NAS and load your data back onto it.
- asyadiqinNov 28, 2018Aspirant
I can confirm that the firmware was installed successfully when I used Firefox browser on my Ubuntu machine. So thanks StephenB.
Is there anywhere I can find a list of addons available for this device? Thanks again.
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