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Solved
ReadyNAS NV+ Stuck at "Booting......" 04-Dec-17
Hi Folks, I've got an odd issue with my ReadNAS NV+ appreciate the device is EOL, but any assistance greatly appreciated. the issue started with not being able to access remotely. I opted to go...
AlansWright wrote:
I've found a scratch disk and put it in. before the factory reset, I thought I'd just try booting it up and it starts without issue on a factory default configuration, so it looks like there's no further hardware failure other than the PSU.
Good. That was the point of the scratch disk test. Depending on the prior use of the scratch disk, the NAS can do either a factory install, or get stuck with a corrupted root on boot. Doing the factory reset with the scratch in place simply preempted the latter possibility. However, you got the factory install anyway, and I agree with your conclusion that the NAS hardware looks healthy.
AlansWright wrote:
Your thoughts on the next-steps would be greatly appreciated. Ideally, I'd like to avoid destroying the original raid set, if possible.
You could try booting up the NAS using the option to skip the file system check - not sure if that will change anything, but it is easy to try. If it does work, you should back up the system right away.
There are two other approaches to extracting data from the drives. One is to boot the system into tech support mode, and attempt to mount the RAID array manually. The second is to connect at least three of the disks to a PC (either through SATA or USB), and then boot the system up under linux (perhaps using a "live" linux boot disk). Either way you'd then use linux shell commands to attempt to mount the array, and then offload the data.
An alternative to using linux in the PC is to use data recovery software (such as ReclaiMe). Though that is an expensive approach if the array is functional.
Once you have the data, then it's easiest (and safest) to do a factory reset, rebuild the NAS configuration, and restore the data.
Hey StephenB,
Once again, thanks for your help.
I've found a scratch disk and put it in. before the factory reset, I thought I'd just try booting it up and it starts without issue on a factory default configuration, so it looks like there's no further hardware failure other than the PSU.
I shut it back down and put the original disks back in and it sits at "Booting.........." following the quota check
Note: I've still not yet performed the factory reset
Your thoughts on the next-steps would be greatly appreciated. Ideally, I'd like to avoid destroying the original raid set, if possible.
TIA
AlansWright wrote:
I've found a scratch disk and put it in. before the factory reset, I thought I'd just try booting it up and it starts without issue on a factory default configuration, so it looks like there's no further hardware failure other than the PSU.
Good. That was the point of the scratch disk test. Depending on the prior use of the scratch disk, the NAS can do either a factory install, or get stuck with a corrupted root on boot. Doing the factory reset with the scratch in place simply preempted the latter possibility. However, you got the factory install anyway, and I agree with your conclusion that the NAS hardware looks healthy.
AlansWright wrote:
Your thoughts on the next-steps would be greatly appreciated. Ideally, I'd like to avoid destroying the original raid set, if possible.
You could try booting up the NAS using the option to skip the file system check - not sure if that will change anything, but it is easy to try. If it does work, you should back up the system right away.
There are two other approaches to extracting data from the drives. One is to boot the system into tech support mode, and attempt to mount the RAID array manually. The second is to connect at least three of the disks to a PC (either through SATA or USB), and then boot the system up under linux (perhaps using a "live" linux boot disk). Either way you'd then use linux shell commands to attempt to mount the array, and then offload the data.
An alternative to using linux in the PC is to use data recovery software (such as ReclaiMe). Though that is an expensive approach if the array is functional.
Once you have the data, then it's easiest (and safest) to do a factory reset, rebuild the NAS configuration, and restore the data.
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